What are the responsibilities and job description for the Account Resolution Specialist - NYCSOCW position at NavitsPartners?
Job Title: Account Resolution Specialist
Duties:
- Conduct thorough reviews of patient accounts to identify and resolve claim issues.
- Process pre-authorizations and manage claim corrections for timely resubmissions.
- Post payments and adjustments, ensuring records are accurate and up to date.
- Prepare and analyze aging reports for patient and insurance balances, ensuring timely follow-ups.
- Handle patient billing inquiries and arrange payment schedules.
- Escalate unresolved matters to supervisors and participate in workflow improvements.
Skills Required:
- Experience with claim audits, billing systems, and customer interactions.
- Strong analytical and communication skills.
- Multilingual proficiency (English, Spanish, French preferred).
Education:
- Bachelor’s Degree or High School diploma with 4 years of relevant experience.
