What are the responsibilities and job description for the Customer Support Specialist - NYCPCT position at NavitsPartners?
Job Title: Customer Support Specialist
Duties:
- Provide exceptional customer service via phone, email, and chat channels.
- Respond to inquiries professionally and resolve customer concerns efficiently.
- Input and update customer data with a typing speed of 25-35 words per minute.
- Assist in training new team members to ensure a high standard of service.
- Demonstrate proficiency with internet tools and computer applications to support customer interactions.
Skills Required:
- Strong verbal and written communication skills.
- Exceptional customer service and problem-solving abilities.
- Proficiency in computer and internet usage.
Experience:
- Minimum of 1 year in a customer service or support role.
Pay Range:
- Weekly: $1,200 - $1,500
Salary : $1,200 - $1,500
