What are the responsibilities and job description for the Healthcare IT Support Analyst - NYCADMINS position at NavitsPartners?
Healthcare IT Support Analyst
Responsibilities:
- Address and resolve support tickets within SLA guidelines.
- Record comprehensive notes of activities and outcomes in the tracking system.
- Provide outstanding customer service to end-users and stakeholders.
- Navigate high-pressure scenarios effectively while managing escalations.
- Demonstrate proficiency with healthcare systems, including EPIC, IIS, or Athena.
Stipend Range:
$78,000 - $92,000 annually.
Salary : $78,000 - $92,000
