What are the responsibilities and job description for the Support Desk Specialist - Healthcare Systems - NYCADMINS position at NavitsPartners?
Support Desk Specialist - Healthcare Systems
Responsibilities:
- Respond promptly to support requests and resolve issues efficiently.
- Maintain detailed and accurate documentation of interactions and solutions.
- Deliver exceptional customer service while addressing technical concerns.
- Communicate effectively with key stakeholders in high-pressure situations, adhering to SLA escalation procedures.
- Utilize technical expertise in systems such as IIS, HIS, PACS, EPIC, or similar platforms.
Stipend Range:
$75,000 - $90,000 annually.
Salary : $75,000 - $90,000