Systems Analyst 3 - SA

Job Title : Systems Analyst

Duration : 6 Months

Location : Austin, Texas 78751

Work Arrangement : Telework (Remote)

Job Description :

We are seeking an experienced Systems Analyst to oversee data center services providers and manage critical infrastructure operations in a 24 / 7 environment. The ideal candidate will have a strong background in overseeing and maintaining infrastructure, security, and operations for data centers, as well as experience in managing teams and collaborating with service providers.

Key Responsibilities :

• Oversee data center services providers for compute and storage, ensuring they support 24 / 7 environments. Manage infrastructure and operations resources effectively.
• Set goals and objectives for maintaining infrastructure, security, and operations in line with business needs.
• Lead technical implementation efforts, managing the scheduling of tasks, assessing problems, and communicating updates to management. Ensure infrastructure changes are properly overseen.
• Provide high-level technical expertise and a comprehensive understanding of data center operations to support critical functions.
• Lead, plan, and assign work for teams supporting server support, physical databases, and applications.
• Assist the IT manager with the oversight of two data center service providers responsible for computing, security, and storage components.
• Collaborate with data center service providers and systems architects to develop a technology roadmap and set strategic paths for infrastructure and operations.
• Oversee environment expansion, migrations, and modernizations for storage, compute, network, and application systems. Stay current with industry trends, particularly in cloud technologies, and integrate this knowledge into internal systems.
• Lead and manage multiple audits annually. Take charge of major operations projects, including data center hardware migrations and software upgrades.
• Review legislative and business requirements for impact on TIERS (Texas Integrated Eligibility Redesign System) and participate in change control activities.
• Review and approve operations documentation, including the security plan, disaster recovery plan, operational procedures, and monthly maintenance plan.
• Provide technical expertise as a member of the operations management team, contributing to ecosystem changes such as new technology designs, security events, and root cause analyses of severe events.
• Provide 24 / 7 on-call support as needed.

Required Qualifications :

Preferred Qualifications :