What are the responsibilities and job description for the Systems Operations Manager position at Navtech?
Job Description :
Seeking a Systems Operations Manager V to join a major finance client committed to developing award-winning technology services and products that make life easier.
Duties and Responsibilities :
Working closely with architecture, development teams and business partners, coaching junior engineers, and implementing enhanced monitoring and alerting capabilities for our distributed platforms.
Will aid in the triage of major incidents and will take ownership of problem management activities driving deep root cause analysis and corrective action.
Collaborates with Agile squads / developers, other production operations and business partners and provides significant contributions to develop specifications to resolve problems, and to address enhancement needs focusing in areas of logging, monitoring and metrics for operational readiness
Uses technical knowledge, creativity, and company practices and to drive down occurrences of incidents through development of proactive alerting and monitoring.
Provide continuous feedback to development teams on system stability, defect analysis and system enhancements
Contributes to runbooks and patterns to sustain applications in a production environment
Serves as a mentor to junior IT Engineers
Triages and Analyzes runtime problems to isolate root cause and resolution
Participates in technical discussions and drives operations readiness activities with the development teams, 3rd party service providers and business partners.
Lead RCA and SWAT investigations
Provides guidance in resolving performance related issues and recommending technical solutions.
Qualifications :
Education and Years of Experience :
Must have BS (Preferably MS)
5 Years of Experience, Level 5
Required and Desired Skills / Certifications :
AWS / Cloud Experience
Unix and Window Platformss
Java EE
JavaScript
Spring
Spring Boot
REST API / Micro Services
Shell Scripting
Python
SQL and databases, specifically Oracle
Terraform
Jenkins
Gitlab
Docker
Ansible Tower or other automation tools
Dynatrace, Splunk or other similar monitoring tools for dashboards, alerting & reports
Debugging
5 Years of Experience, Level 5
