Divisional Manager - Softlines

Join the Navy Exchange in Whidbey Island, Washington, as a Retail Department Manager, where you’ll oversee dynamic sales operations, drive impactful merchandising strategies, and lead a dedicated team committed to delivering top-tier customer service.

Nestled in the stunning Pacific Northwest, Whidbey Island offers a breathtaking blend of rugged coastal beauty, charming small-town communities, and rich military heritage. From exploring Deception Pass to enjoying the island’s vibrant farmers' markets and outdoor adventures, life here strikes the perfect balance between career growth and quality living.

This is your opportunity to be part of a mission-driven organization that values integrity, service, and excellence. If you're ready to lead, innovate, and make an impact in a unique Navy Exchange location, apply today!

The Navy Exchange Service Command (NEXCOM) offers flexible schedules, relocation assistance, and world-class benefits, including Continuity Priority Placement for our military service family members. A few of our benefits include:

⭐ Federal Healthcare

⭐ Dental, Vision, 401(k), & Pension Plan

⭐ Accrual of paid time off (PTO) beginning on day one

⭐ Tuition reimbursement program

⭐ Continuity Programs for Military Spouses

⭐ Pet Insurance for your furry family members!

⭐ Paid relocation for eligible positions! (ask your recruiter!)

⭐ Tax-Free shopping, worldwide, at any Navy Exchange location

⭐ . . . and much more!

Best of all: You don’t have to be affiliated with the military to work for us. At NEXCOM, Mission YOU means we are invested in your family and your career, no matter where in the world you go. Just remember, when you join us at NEXCOM, you come for the benefits but stay for the mission.

Learn more about our mission at the Navy Exchange Service Command by visiting NEXCOMjobs.org today, and Watch this video to learn about the journey you could be embarking on!

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Job Summary

Responsible for the development and effective execution of business strategies and programs for assigned retail divisions to maximize sales opportunities within the individual store.

Duties And Responsibilities

• Monitors and maximizes operational performance. Develops financial (sales, inventory, etc.) projections for assigned departments, analyzes operational reports to ensure goals are met. Initiates corrective action as necessary.
• Develops, implements and maximizes divisional store merchandising strategies and promotional programs. Reviews submissions from buyers and recommends/establishes advertising requirements for store and regional sales events. Assists in developing advertising schedules.
• Keeps abreast of current industry/market trends for assigned departments, through industry publications and personal contacts. Coordinates and conducts comparisons with other retailers to benchmark business practices.
• Reviews merchandise stock structure for all NEX locations. Coordinates the development and implementation of model stock plans, seasonal buying plans and the introduction of new items/lines with buyers. Identifies and recommends merchandise classifications appropriate for the store/region. Ensures merchandise in-stock conditions and inventory levels are consistent with NEXCOM merchandise standards and store operating objectives. Provides feedback to merchandise buyers regarding product saleability, local demand, slow/fast moving items, etc.
• Ensures maximum utilization of vendor assets to achieve store requirements and objectives.
• Monitors and ensures effective replenishment method for assigned departments.
• Coordinates product knowledge and job skills training for department managers and sales associates.
• Supervises assigned personnel. Staffs key vacancies, evaluates performance, takes corrective action, etc. Operates as an integral part of the Navy Exchange complex management staff, including providing supervisory oversight to store operations as assigned.
• Exercises a high degree of initiative and business judgment in achieving objectives. Maintains liaison with NEXCOM and regional merchandising and operating staffs regarding business strategies and programs.
• Performs other related duties as assigned.
  
  

Primary Location

United States-Washington-Oak Harbor

Organization

Whidbey Island

Job

Store Management

Schedule

Full-Time (35 hours)

Unposting Date

Feb 14, 2025, 10:59:00 PM

A Total Of 5 Years Consisting Of The Following

GENERAL EXPERIENCE: Three years experience gained in operational, administrative, merchandising, retail sales or other responsible work which enabled the applicant to gain a general knowledge of merchandising, sales or inventory practices and procedures; skill in dealing with others in person-to-person work relationships and the ability to exercise mature judgment.

OR

SUBSTITUTION OF EDUCATION FOR EXPERIENCE: One year of academic study above the high school level may be substituted for 9 months of experience, up to a maximum of a 4 year bachelor's degree for 3 years of general experience.

AND

SPECIALIZED EXPERIENCE: Two years of progressive experience which provided a background in retail merchandising, such as: coordination of sales promotions, display of merchandise, control of inventory stock and records; customer relations; exempt or non-exempt supervisory experience; and insuring effective security, safety and fire regulations; or similar work which demonstrated the knowledge and ability within the retail management area for which responsible.