What are the responsibilities and job description for the Business Development Officer (Education Lending) position at Navy Federal Credit Union?
Overview
Seeking a Business Development Officer in the following locations : California, Florida, Georgia or Texas. To establish a local market presence within key markets through involvement / participation in community and networking activities. To enhance organizational brand awareness and develop new business. Develop and service relationships with key partners, to drive loan growth. Act as a liaison between NFCU business unit, Branches, and Key Partners. Improve communication and flow throughout the lending experience between key partners and members; provide solution or assist where needed to maximize efficiency and service. Follow up with business unit / Key Partners / members to respond to inquiries and questions. Work closely with Navy Federal's business unit team to establish / formulate lead generation and nurturing strategies. Coordinate in-person and virtual events to reach key audiences and partners, such as industry conferences, webinars / seminars and supporting Navy Federal branch employees for business unit related inquiries or questions.
Responsibilities
- Identify, develop and maintain a quality network of business relationships that serve as a recurring source of referrals for new lending opportunities
- Implement and manage an effective referral network and call program; conduct in-office visits, make sales presentations to promote lending portfolio products and services
- Identify business opportunities based on knowledge of client markets, products and services
- Call on existing or prospective clients within the framework of a business development program including identification of prospects, suitable method of contact and determination of their lending needs and appropriate products / services
- Achieve specific business development goals; document activities and prepare reports as needed
- Work with management to plan business development opportunities
- Establish and develop long term partnership relationships with key industry partners, and internal Navy Federal collaboration with business unit and key stakeholders
- Engage in marketing and outreach events aimed at fostering relationships with Key Partners; to promote brand awareness and to develop new business opportunities within the industry
- Sponsor, attend, and / or actively participate in national, regional and local events (in-person or virtual as appropriate), such as meetings, committees, industry conferences / expositions to further develop business contacts, expand referral network, attract new business, retain and nurture existing business
- Individually or jointly lead or participate in relevant in-person and virtual events such as Webinars / Seminars, key audience and partner events, and other member educational opportunities within assigned markets
- Provide educational training opportunities and support to internal partners and external vendors as appropriate
- Involved in driving continuous process improvement to enhance experience quality for all related parties; maintain high operational efficiency, including quality of leads
- Perform other duties as assigned
Qualifications
Hours : Monday - Friday, 8 : 00AM - 4 : 30PM
Locations : 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 9999 Willow Creek Road San Diego, CA 92131 | 9001 Airport Fwy #925 North Richland Mills, TX 76180 | 11270 St. John's Industrial Pkwy South Jacksonville, FL 32246 | 4 Concourse Pkwy, Suite #100 Sandy Springs, GA 30328
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful : Make our mission your passion.
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Equal Employment Opportunity : Navy Federal values, celebrates, and enacts diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Hybrid Workplace : Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers : Navy Federal reserves the right to fill this role at a higher / lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act : Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
