What are the responsibilities and job description for the Manager I, Mainframe Systems Program position at Navy Federal Credit Union?
Overview
The Manager I manages professionals and/or leaders and is accountable for the performance and results of the team. Decisions are guided by policies, resources and business plan. The Leadership impact is the level of service and the team's ability to meet quality, volume, and timeliness of objectives.
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Responsibilities
- Responsible for specializing in mainframe CICS and MQ systems programming, maintenance, and updates, and providing technical support to aid and enhance the efficiency of CICS and MQ for our members.
- Leads a team of systems engineers as they deploy new or updated software, plan their changes, test their changes, and move their changes through test and production.
- Performs the role of traffic cop for Production CICS recycles.
- Plans and reviews complex changes including documentation of change records for Production CICS recycles.
- Manages internal projects.
- Acts as a mentor to engineers in project management, change planning, change testing, deployment, and troubleshooting.
- Plans training opportunities for team members.
Qualifications
- Experience in leading, guiding and coaching professional staff.
- Experience in resource allocation and management.
- Experience in managing personnel and information technology resources.
- Advanced knowledge of Service Life Cycle.
- Effective in producing desired results and achieving goals and objectives.
- Experience in working with all levels of staff, management, stakeholders, vendors.
- Effective relationship building, negotiation and facilitation skills.
- Advanced knowledge and recent experience with IBM mainframe zOS, CICS, and MQ.
- Advanced knowledge and recent experience with the CICS web interface and host integration products.
- Advanced knowledge and recent experience with TCP/IP communications.
- Advanced knowledge and recent experience with mainframe software monitoring tools.
- Advanced knowledge and recent experience with Unix System Services.
- Advanced knowledge of automated systems.
- Advanced verbal and written communication skills.
- Advanced research, analytical and problem-solving skills.
- Advanced analytical thinking skills to include summarizing information and clearly identifying key elements, patterns, results or relationships.
- Effective skill presenting findings, conclusions, alternatives and information clearly and concisely.
- Bachelor's Degree in Information Technology, Computer Science or a related field.
Desired Qualification
- Knowledge of NFCU operations, processes and procedures.
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602 | 9999 Willow Creek Road San Diego, CA 92131 | 295 Bendix Road, Suite 250, Virginia Beach, VA 23452 |11270 Saint Johns Industrial Parkway South, Jacksonville, FL 32246 | 9001 Airport Freeway, Suite 925, North Richland Hills, TX 76180 | 4 Concourse Parkway, #100, Sandy Springs, GA 30328
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
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Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
