Manager, Customer Retention Forecasting

Company Description

NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. We strive to foster a diverse and inclusive culture where our employees feel supported, embraced and heard. We believe that our workforce should represent the communities we live in, so that together, we can continue to create and deliver content that reflects the current and ever-changing face of the world. Click here to learn more about Comcast NBCUniversal's commitment and how we are making an impact.

Job Description

Welcome to Peacock, the dynamic new streaming service from NBCUniversal. Here you'll find more than a job. You'll find a fast-paced, high-flying team for unique birds that want to be at the epicenter of technology, sports, news, tv, movies and more. Our flock works hard to connect people to what they love, each other and the world around them by creating shared experiences through culture-defining entertainment.

As a company, we embrace the power of difference. Our team is committed to creating an organization that champions diversity and inclusivity for all by curating content and a workforce that represents the world around us. We continue to challenge ourselves and the industry by being customer-centric, data-driven creatures of innovation. At Peacock, we are determined to forge the next frontier of streaming through creativity, teamwork, and talent.

Here you can fly to new heights! Analyst, Forecasting & Analysis, Peacock The Peacock Forecasting & Strategy team is hiring a Analyst who will be responsible for consolidating, analyzing, and visualizing data to ultimately inform the business's strategic forecasting efforts.

This role will be a critical member of the Decision Sciences organization and provide the team with crucial information that informs our overall forecasting and marketing strategies. This role will sit squarely within the strategy arm of that team, analyzing datasets and sharing insights to enhance the decision making process. This role liases closely with the decision science, finance, distribution & partnerships, business development, and growth marketing teams.

Responsibilities :

• Develop and maintain analysis to track subscriber performance in the near and long term and any associated KPIs
• Consolidate and analyze behavioral data to drive meaningful, actionable insights
• Visualize data and create presentations in a manner that effectively disseminates information to all levels of the organization
• Support day to day business analysis and act as the "go to person" for deep dives into the platforms performance
• Track and maintain methodology for forecasting of various KPIs and help synthesize innovative forecasting methods
• Present analysis to Head of Decision Sciences and other Senior Members of the Peacock organization
• Work closely with internal marketing, strategy, finance, and business development stakeholders to inform insights
• Monitor campaign results across all channels to understand the effectiveness of strategies and tactics for improving key metrics

Qualifications

Additional Information