What are the responsibilities and job description for the Personal Banking Representative position at NBH Bank?
We believe that our associates are our greatest asset and the heart of everything we do. At NBH Bank, we strive to create a positive and inclusive work environment where everyone feels welcome and valued. Our associates are empowered to make a difference in the lives of our clients and the communities we serve.
About Us
Our mission is to provide exceptional service to our clients while promoting the growth and sustainability of the communities we serve. We are committed to creating a workplace where everyone can thrive and grow.
Job Description
The Associate Banker role is a fantastic opportunity for individuals looking to build a career in finance. As an Associate Banker, you will be responsible for providing exceptional service to a diverse audience, introducing clients to new products and services, processing account transactions, and working towards individual and banking center specific sales and service goals.
Key responsibilities include:
- Maintaining guidelines, structure, and established policies as you work with and for others.
- Introducing clients to new products, services, and digital solutions.
- Processing account transactions while assisting clients and working towards individual and banking center specific sales and service goals.
Requirements
To be successful in this role, you will need:
- Previous banking, cash handling, or financial service experience.
- Bilingual language skills.
- A passion for educating clients on banking products and digital technologies available at the bank.
- Capacity to work with multiple computer and software systems.
- Ability to calculate figures and amounts such as cash back and percentages.
Benefits
At NBH Bank, we offer a competitive benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, and associate banking perks. Incentives are earned monthly based on your performance against defined metrics.