What are the responsibilities and job description for the Correctional Case Manager - Wake Correctional Center position at NC Department of Adult Correction?
Description Of Work
This position has required Knowledge, Skills, and Abilities (KSAs). Please review them carefully. If you have the required KSAs for this position , enter a detailed description in the WORK EXPERIENCE section of your application. Remember to SAVE each job entry and be thorough.
This position reports to a Correctional Program Supervisor at a minimum custody male correctional facility and works in the Programs Department. Job responsibilities of this position include, but are are not limited to, the following:
As of January 1, 2025, there are new increase adjustments to the state pay plan which were approved by the State Human Resources Commission, effective January 1, 2025. The new salary range will be $35,984 - $62,971. Prior applicants will remain under consideration and do no need to reapply.
Note To Current State Employees
The salary grade for this position is NC07 (Salary Range: $35,984 - $62,971). State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
About Wake Correctional Center
Wake Correctional Center in Raleigh is a minimum-security prison for adult males. It is primarily a “work” unit in that 80 percent of the offenders leave the facility each day for incentive wage work assignments in various state agencies in the Wake County area. Offenders also work at other area adult correctional-facilities and Correction Enterprises operations. There are also offenders nearing their release date that participate on the work release program, leaving the facility to work for businesses in the community. Incentive wage work assignments are also available at the prison in the food service, clothes house, janitorial, landscaping, maintenance, canteen, and recreation areas.
Wake Technical Community College works with the prison to provide full-time vocational classes in Certified Communications, Heating/Air Conditioning and Electrical Wiring. Part-time classes in Blueprint Reading and Horticulture are also available. Educational classes in GED, college-level courses and college correspondence classes are available.
Knowledge, Skills And Abilities / Competencies
The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. ( We will not review resumes in lieu of Experience and Education listed on the application .)
To Qualify For This Position, Applicants Must Document In The Work Experience Section Of The Application That They Possess ALL Of The Following
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.
Associate degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; OR High School or General Educational Development (GED) diploma AND two years of custody experience within the North Carolina Department of Adult Correction; or an equivalent combination of training and experience.
Necessary Special Qualifications: Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
Supplemental and Contact Information
Come Join Us To Make A Difference!
The North Carolina Department of Adult Correction (DAC) is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes Institutions with custody, healthcare, and facility operations staff in state prisons as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry.
The Division of Institutions is one of the divisions in DAC andemploys a variety of staff, operates 56 institutions and is responsible for the care and custody of approximately 30,000 incarcerated individuals across North Carolina. Our division categorizes the institutions into 3 custody levels, which include minimum, medium, and close. The Division of Institutions has a duty to provide a secure and safe environment along with the proper care and supervision for every individual, in our custody.
The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Degrees must be received from appropriately accredited institutions.
For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help-Line at 855-524-5627.
If there are any questions about this posting other than your application status, please contact Celeste Robinson by phone at 919-582-6116 or by email at celeste.r.robinson@dac.nc.gov .
This position has required Knowledge, Skills, and Abilities (KSAs). Please review them carefully. If you have the required KSAs for this position , enter a detailed description in the WORK EXPERIENCE section of your application. Remember to SAVE each job entry and be thorough.
- This is a REPOST. Previous applicants are still under consideration and do not need to reapply.**
This position reports to a Correctional Program Supervisor at a minimum custody male correctional facility and works in the Programs Department. Job responsibilities of this position include, but are are not limited to, the following:
- Carrying a caseload of offenders, which involves supportive counseling, conducting assessments, developing case plans, answering and following up on offenders' questions and concerns.
- Making recommendations to the classifications committee.
- Communicating effectively with other staff, offenders and the general public.
- Working under stressful conditions caused by direct contact with incarcerated offenders, who can become physically violent and verbally abusive and performing crisis interventions to include suicide prevention.
- Assisting in major dynamic programs or coordinate major or specialized programs for the rehabilitation of offenders, such as offender work assignments, work release, education or recreation, as well as transition planning and coordinating.
- Preparing written reports with accurately reflect data reviewed by various sources and reviewing, analyzing, and evaluating various documents and behavior data gathered from interviews, written documentation and personal observation.
As of January 1, 2025, there are new increase adjustments to the state pay plan which were approved by the State Human Resources Commission, effective January 1, 2025. The new salary range will be $35,984 - $62,971. Prior applicants will remain under consideration and do no need to reapply.
Note To Current State Employees
The salary grade for this position is NC07 (Salary Range: $35,984 - $62,971). State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
About Wake Correctional Center
Wake Correctional Center in Raleigh is a minimum-security prison for adult males. It is primarily a “work” unit in that 80 percent of the offenders leave the facility each day for incentive wage work assignments in various state agencies in the Wake County area. Offenders also work at other area adult correctional-facilities and Correction Enterprises operations. There are also offenders nearing their release date that participate on the work release program, leaving the facility to work for businesses in the community. Incentive wage work assignments are also available at the prison in the food service, clothes house, janitorial, landscaping, maintenance, canteen, and recreation areas.
Wake Technical Community College works with the prison to provide full-time vocational classes in Certified Communications, Heating/Air Conditioning and Electrical Wiring. Part-time classes in Blueprint Reading and Horticulture are also available. Educational classes in GED, college-level courses and college correspondence classes are available.
Knowledge, Skills And Abilities / Competencies
The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience requirements, are REQUIRED to qualify for this position. ( We will not review resumes in lieu of Experience and Education listed on the application .)
To Qualify For This Position, Applicants Must Document In The Work Experience Section Of The Application That They Possess ALL Of The Following
- Documented knowledge of case management practices, or supportive counseling techniques and/or interviewing techniques for intake assessments.
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See https://oshr.nc.gov/experience-guide for details.
Associate degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; OR High School or General Educational Development (GED) diploma AND two years of custody experience within the North Carolina Department of Adult Correction; or an equivalent combination of training and experience.
Necessary Special Qualifications: Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
Supplemental and Contact Information
Come Join Us To Make A Difference!
The North Carolina Department of Adult Correction (DAC) is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes Institutions with custody, healthcare, and facility operations staff in state prisons as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry.
The Division of Institutions is one of the divisions in DAC andemploys a variety of staff, operates 56 institutions and is responsible for the care and custody of approximately 30,000 incarcerated individuals across North Carolina. Our division categorizes the institutions into 3 custody levels, which include minimum, medium, and close. The Division of Institutions has a duty to provide a secure and safe environment along with the proper care and supervision for every individual, in our custody.
The North Carolina Department of Adult Correction (DAC) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
DAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Degrees must be received from appropriately accredited institutions.
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB-23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD-256 or NGB-22.
- If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
- If applying for a position certified through the NC Dept. of Justice - Criminal Justice Standards Division, click this link for specific certification requirements: Correctional & Probation/Parole Officer Certification .
- The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape”. Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions .
- Per NC General Statute 143B-972.1 , applicants hired into a position certified as a criminal justice officer or justice officer are required to electronically submit fingerprints to the NC State Bureau of Investigation for a state and national criminal history record check and enrollment in the FBI’s Next Generation Identification System: Criminal Justice Record of Arrest and Prosecution Background Service (“RAP Back”) . This is in addition to submitting fingerprints during the application process.
For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help-Line at 855-524-5627.
If there are any questions about this posting other than your application status, please contact Celeste Robinson by phone at 919-582-6116 or by email at celeste.r.robinson@dac.nc.gov .
Salary : $35,984 - $62,971
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