Lead Administrative Associate II

Lead Administrative Associate II

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Lead Administrative Associate II

Salary

31,200.00 - $49,340.00 Annually

Location

Beaufort County, NC

Job Type

Permanent Full-Time

Job Number

25-00679

Department

Dept of Transportation

Division

Transit

Opening Date

01 / 24 / 2025

Closing Date

2 / 6 / 2025 11 : 59 PM Eastern

Job Class Title

Administrative Associate II

Position Number

65018897

Salary Grade

NC02

Description

Benefits

Questions

Description of Work

Hiring Range : $45,184

This position with NCDOT offers fullState Benefits () , competitive salaries and many career development opportunities.

Employee will independently perform a moderate variety of tasks within specific work guidelines. Time is spent dealing with co-workers, the traveling public, reservations, performing tasks in support of the Ferry Operation. Work requires general knowledge of office practices and procedures to review, verify, complete, record, and / or balance records, reports and figures. Interaction with other employees and the public to gather, relay and explain information, to establish and update records / reports or to determine eligibility for services. Employees usually function independently within defined guidelines. High volume computer skills are required in SAP / Fiori. Matters requiring additional interpretation are referred to the immediate supervisor.

Duties include but are not limited to :

Supervise, plan and review all personnel under the direction of the Director and Deputy Director in the absence of the Operation Manager. Serve as an alternate Facility Security Officer (FSO) as required by USCG / Homeland Security having been trained according to policy. Assisting manager with scheduling of employees on a shift basis.

Compiling bi-weekly payroll information for data entry utilizing Excel, recording working time of staff, assuring correctness. Checking leave balances in SAP to assure adequate leave is available. Once timesheets are verified and signed, filing to allow quick access of documents when needed.

Record and Report traffic figures, overtime and various reports on a shift basis. Compile and coordinate a variety of reports regarding the work process with supervisor and upper management.

Processing of travel reimbursements for employees at operation. Assisting employees with USCG renewals, gathering sea time and obtaining drug testing letters to be sent to USCG.

Office Equipment Operation – Daily operation of office equipment and the ability to keep maintained for operation. Apply skill to use a variety of office equipment.

Maintain files for coordination of workflow in office workstation. Maintain inventory of supplies needed for office operation. Assuring printed materials for traveling public are in supply and displayed for use. Entering fuel consumption daily in the SAP system.

Public Contact - Interact with customers and the traveling public in a professional way and according to policy. Screen communications based on predetermined guidelines. All other duties as required.

This position is located at the Pamlico River Ferry Operation in Bath, NC

Shift works 7 days on – 7 days off (Tuesday through Monday)

Possession of a Transportation Worker Identification Credential (TWIC) issued by the Transportation Security Administration (TSA) is preferred.

Knowledge, Skills and Abilities / Competencies

Applicants must submit an application that clearly reflects work experience that demonstrates the following :

Knowledge of office or work unit procedures, methods and practices.

Skilled in using Windows 7 (or greater), Microsoft Office (MS Word, Excel, Outlook) and Internet Explorer.

Experience in gathering and giving information and instructions regarding the work process or procedures.

Demonstrated ability to coordinate the work of other support staff, student workers or volunteers.

Demonstrated ability to screen communications based on predetermined guidelines to independently respond or route inquiries

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov / experience-guide for detail.

Graduation from high school and demonstrated possession of knowledge, skills and abilities gained through at least one year of office assistant / secretarial experience; or an equivalent combination of training and experience.

Supplemental and Contact Information

Applicants must meet both the minimum requirements and all posted Knowledge, Skills and Ability requirements to be considered Qualified for the position. It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

NCDOT will not accept “See Attached” or “See Resume” in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting date will be accepted.

René Basnight – 252-423-5126

NOTE : For temporary, contract or other supplemental staffing appointments : There are no paid leave, retirement or other benefits associated with these appointment types.

For permanent and time-limited appointments :

Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 hours work / week for participation.

I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)

All recommended salaries are based on each applicant’s qualifying education and related experience in combination with the position’s budgeted salary. The maximum hiring rate for this position is $45,184. Will you accept this position at a salary of $45,184?

Which of the following best describes your level of knowledge of office procedures, methods, and practices?

None

Basic

Intermediate

Thorough

Explain how you have the knowledge of office procedures, methods, and practices.

Which of the following best describes your level of skill in using Windows 7 (or greater), Microsoft Office, (MS Word, Excel, Outlook) and Internet Explorer?

None

Basic

Intermediate

Thorough

Explain how you have skill in using Windows 7 (or greater), Microsoft Office, (MS Word, Excel, Outlook) and Internet Explorer.

Which of the following best describes your level of experience in gathering and giving information and instructions regarding the work process or procedures?

None

Less than 1 Year

1 - 2 Years

2 - 3 Years

3 or More Years

Explain how you have experience in gathering and giving information and instructions regarding the work process or procedures.

Which of the following best describes the level of ability you have demonstrated coordinating the work of other support staff, student workers or volunteers?

None

Basic

Intermediate

Thorough

Explain how you have demonstrated you have the ability to coordinate the work of other support staff, student workers or volunteers.

Which of the following best describes the level of ability you have demonstrated screening communications based on predetermined guidelines to independently respond or route inquiries?

None

Basic

Intermediate

Thorough

Explain how you have demonstrated you have the ability to screen communications based on predetermined guidelines to independently respond to or route inquiries.

Required Question

Employer

State of North Carolina

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Salary : $31,200 - $49,340