What are the responsibilities and job description for the IT Manager position at NCMS – National Center for Manufacturing Sciences?
Who we are:
The National Center for Manufacturing Sciences (NCMS) is a cross-industry technology development consortium, dedicated to improving the competitiveness and strength of the U.S. industrial base. As a member-based organization, it leverages its network of industry, government, and academic partners to develop, demonstrate, and transition innovative technologies efficiently, with less risk and lower cost.
NCMS enables world-class member companies to work effectively with other members on new opportunities – bringing together highly capable companies with providers and end-users who need their innovations and technology solutions. NCMS members benefit from an accelerated progression of idea creation through execution.
Job Purpose:
The National Center for Manufacturing Sciences (NCMS) is currently seeking a IT Manager based in its Ann Arbor, Michigan headquarters. NCMS is the nation’s leading technology consortium that accelerates the development and adoption of cutting-edge manufacturing capabilities to drive American competitiveness.
Reporting to the Chief Digitalization Officer, you’ll be an integral part of a growing, dynamic IT team, working hands-on to support our organization’s goals.
This role involves overseeing the IT Department, ensuring that systems, networks, and technology services align with NCMS’ goals and operational needs.
This is a hybrid role and will have 3 days at the office in Ann Arbor, Michigan and 2 remote days.
Essential Functions:
- Effectively lead the IT Department, fostering a culture of innovation and continuous improvement.
- Manage and mentor IT staff, including goal setting, career development, and performance.
- Collaborate with other departments to identify and address technology needs.
- Oversee IT projects from conception to completion, ensuring they are delivered on time, within budget, and meet NCMS standards and requirements.
- Serve as the primary liaison between the IT department and other business units, executive management, and external partners. Communicate IT strategies and initiatives effectively across all levels of the organization.
- Manage and track the IT Department’s annual budget.
- Ensure the delivery of quality technology and support through effective needs assessment and system design, selection and implementation processes; interact with internal and external customers to define needs, evaluate operations and implement improvements and enhancements.
- Oversee the development, design, implementation and conversion to new applications, environments and software programs; oversee network, phone, security, business system and other technology upgrades. Collaborate with and direct staff regarding security best practices.
- Administer or oversee the administration of IT services by monitoring systems performance
- Create processes and standards for selection, implementation, and support of systems.
- Mentor employees in business process, technology and associated skill sets.
- Maintain knowledge of trends, best practices, regulatory changes, and new technologies; apply this knowledge to communicate changes in policy, practice, and resources to senior management.
- Responsible for continual improvement projects and review as they apply to the department.
- The ideal candidate will have a strong background in IT management and the ability to communicate effectively with both technical and non-technical stakeholders.
Requirements:
- Must be a citizen of the United States.
- Must hold or be eligible to obtain government security clearance.
- Must be fully vaccinated against COVID-19 unless legally exempt.
- You must have a bachelor’s degree and a minimum of 7-10 years prior IT Management experience.
- Excellent time management skills, with a proven ability to meet deadlines
- Strong supervisory and leadership skills
- Ability to adapt to the needs of the organization and employees
- Outstanding verbal and written skills.
- Strong attention to detail and proven problem-solving abilities.
- Extensive knowledge of IT processes and best practices.
- Customer service focus with both external and internal customers.
- Proficiency in Microsoft Office Suite.
- Strong, hands-on knowledge of cloud platforms like Azure and AWS, preferred knowledge of government cloud systems such as Azure’s GCC High.
NCMS IS AN EQUAL OPPORTUNITY EMPLOYER
