What are the responsibilities and job description for the Coordinator, Wholesale Sales position at NDM Hospitality Services?
Want to put your stamp on the hospitality market by joining the team that's evolving the industry? NDM Hospitality has an immediate opening for a highly-motivated, enthusiastic and meticulous Wholesale Sales Coordinator to join our team!
The right candidate will be very detail-oriented and possess strong analytical skills.
ESSENTIAL RESPONSIBILITIES:
The Wholesale Sales Coordinator will be responsible for managing billing processes, resolving discrepancies, and ensuring accurate financial records related to the Wholesale market segment for our portfolio of resorts.
- Manage payment processes for static wholesale reservations, including but not limited to Virtual Credit Cards, Direct Bill, and ACH Wire Transfers
- Review billing discrepancies and resolve issues to ensure balanced folios and accurate financial records
- Collaborate with internal departments to obtain necessary billing information
- Verify accurate routing instructions are attached for each static wholesale reservation prior to guest arrival
- Coordinate with accounts receivable team to ensure timely payments and follow up on overdue accounts
- Maintain billing documentation and records for audit purposes.
- Follow established Standard Operating Procedures for wholesale processes
- Provide support during audits and financial reviews
- Generate billing reports to collect prepayments as contractually required
- Address customer inquiries and concerns regarding billing issues promptly and professionally
REQUIREMENTS:
- Experience in accounting and/or billing is a plus!
- Languages: Fluent in English, second language is a plus
- Excellent communication, time management, and organizational skills
- Minimum 1 year sales experience
- Requires someone who is detail-oriented with strong problem-solving skills
- Proficiency in Microsoft Excel, Opera, and various wholesaler extranets
- High School diploma or equivalent minimum, college degree preferred
- Requires someone who is well organized and detailed
Our Benefits: Health, Dental, Vision, Free Life Insurance, Employee Assistance Program, 401k Plan Available, Discounted Hotel rooms, Discount in F&B outlets, Development opportunities, Employee appreciation events, Recognition and Rewards Program, And Many more!
Equal Opportunity Employer: NDM Hospitality is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
