What are the responsibilities and job description for the Office Technician - Norfolk position at Nebraska Department of Health and Human Services?
Company Overview
Are you looking to start your career and make a positive impact in the community? The State of Nebraska is seeking a motivated and detail-oriented Office Technician to join the Division of Children and Family Services.
As an Office Technician, you will be an essential part of a team that supports Nebraskans in need by assisting with clerical duties, ensuring accuracy in documentation, and processing important requests. You will help keep vital information flowing smoothly, directly contributing to the success of our division’s mission to provide care and support to children and families in Nebraska.
What We Offer:
We believe in supporting our employees and offer a comprehensive benefits package, including:
State-matched retirement contribution of 156%!
13 paid holidays
Generous leave accruals that begin immediately
Tuition reimbursement program
Public Service Loan Forgiveness Program (PSLF) through the Federal government
79% employer-paid health insurance plans
Dental and vision insurance plans
Employer-paid $20,000 life insurance policy
Career advancement opportunities with the largest and most diverse employer in Nebraska
Training and development aligned with your career goals
Employee Assistance Program
Summary
We are seeking an Office Technician to join our team at the Nebraska Department of Health and Human Services. This role is vital in ensuring efficient office operations and supporting our mission to improve the quality of life for Nebraskans through effective administrative assistance.
Responsibilities:
- Provide clerical support for the Norfolk local office and front desk
- Assist supervisors and team members with various administrative tasks
- Perform data entry, filing, sorting, and handling of mail
- Help in processing transportation requests and assisting youth with appointments
- Monitor a fleet of cars used for transportation
- Prepare case documentation for workers and legal parties
- Scan documents into NFOCUS and ensure records are up-to-date
- Print reports for workers on performance indicators
- Ensure confidentiality and accuracy in all records
Qualifications:
Minimum Qualifications: Coursework/training or experience in public contact, customer service, and/or performing and applying office/clerical support procedures, including the use of a personal computer, associated software, and office equipment.
Preferred Qualifications:
Experience working with the public and answering phones
Experience with confidential information handling
Familiarity with entering information into databases
Proficiency in Microsoft Office (Excel, Word, Nuance)
Other: A valid driver’s license or the ability to provide independent authorized transportation.
Knowledge/Skills/Abilities:
- Good communication skills
- Ability to answer phones in a professional manner.
If you are passionate about making a difference in public health and possess the skills necessary for this role, we invite you to apply today and become a part of our dedicated team at the Nebraska Department of Health and Human Services.
Job Type: Part-time
Pay: $13.11 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Employee assistance program
- Health savings account
- Life insurance
- Parental leave
- Professional development assistance
- Tuition reimbursement
Schedule:
- 8 hour shift
Ability to Commute:
- Norfolk, NE 68701 (Required)
Ability to Relocate:
- Norfolk, NE 68701: Relocate before starting work (Required)
Work Location: In person
Salary : $13
