Office Specialist

The work we do matters! Hiring Agency: Transportation - Agency 27 Location: Lincoln, NE Hiring Rate: $16.277 Job Posting: JR2025-00015712 Office Specialist (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): Job Description: Have you ever sat waiting to turn onto the road and wondered what planning goes into that house slowly driving by on the back of a truck? The Motor Carrier Permit Team can answer that question. This position is part of a small team of permit specialists who review all of the oversized/overweight load permit requests to verify if they satisfy statutory requirements to travel on the roadway. They also work with the Nebraska State Patrol and other Nebraska Department of Transportation (NDOT) staff to make the big moves happen smoothly and safely so as not to damage the road. Please check out this great opportunity to work within the Operations Division at NDOT! We reward our employee’s hard work with a friendly and supportive work environment and a comprehensive benefits package that includes: • State-matched retirement contribution of 156% • 13 paid holidays • Generous leave accruals that begin immediately • Military leave • Tuition reimbursement program • Dependent tuition reimbursement program with partnering Nebraska community colleges • Public Service Loan Forgiveness Program (PSLF) through the Federal government • 79% employer-paid health insurance plans • Dental and vision insurance plans • Employer-paid $20,000 life insurance policy • Wide variety and availability of career advancement as the largest and most diverse employer in the State • Opportunity to be part of meaningful work and make a difference through public service • Training and Development based on your career aspirations • Job security and stability, even during times of economic hardship • Employee Assistance Program • Fun, inviting teammates • Free parking Pay rate is $16.277/hr (July 1st: $17.254/hr). JOB DUTIES: Responsible for the issuance of overweight and/or over-dimensional truck permits that are required based on Nebraska State Statutes. Utilization of permits by processing a web-based automated permit system. Assist customers via email and phone with questions about the online permit system, State statutes, and NDOT Rules and Regulations that govern the issuance of truck permits. To be on-call for two weeks on a rotation with other permit staff. Perform other duties as assigned. Requirements/ Qualifications Minimum Qualifications: Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency OR Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment. Preferred Qualifications: Experience in analyzing customer inquiries or issues, applying criteria/regulations, and determining solutions OR post-high school coursework or training in processing commercial carrier permits, licenses, or similar authorizations. Extensive experience with computer program customer support by phone. Work experience involving map reading. Extensive PC experience. Experience using Microsoft Word, Excel, and Outlook. Other: Regular and reliable attendance is required. KNOWLEDGE / SKILLS / ABILITIES: Knowledge of the state highway system and/or commercial trucking industry. Good written communication skills regarding grammar and spelling. Ability to work with, follow, and understand Nebraska State Statutes and NDOT Rules and Regulations concerning the movement of overweight and over-dimensional vehicles. Ability to work well under pressure, have good interpersonal skills and be able to deal professionally with the public. Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.