What are the responsibilities and job description for the Part time Customer Service Representative position at Nebraska Medical Mart II Inc?
Job Description
We are seeking a Part time Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
We are a medical equipment company that specializes in Respiratory and Mobility equipment. We bill all of the main insurances including Medicare and Medicaid. Insurance knowledge is a plus, but we are willing to train the right candidate.
We are a medical equipment company that specializes in Respiratory and Mobility equipment. We bill all of the main insurances including Medicare and Medicaid. Insurance knowledge is a plus, but we are willing to train the right candidate.
We are seeking a Part time Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Insurance knowledge preferred
We are a medical equipment company that specializes in Respiratory and Mobility equipment. We bill all of the main insurances including Medicare and Medicaid. Insurance knowledge is a plus, but we are willing to train the right candidate.
We are a medical equipment company that specializes in Respiratory and Mobility equipment. We bill all of the main insurances including Medicare and Medicaid. Insurance knowledge is a plus, but we are willing to train the right candidate.