What are the responsibilities and job description for the Local Manager position at Nebraska Public Power District?
Location - Sutherland, NE Sutherland Office
Posting Date: March 4, 2025
Closing Date: March 18, 2025
Nebraska Public Power District is hiring! Join our team as a Local Manager and become an important part of our NPPD story. We are proud of our history, powering every corner of Nebraska, every day, for half a century. We recognize that it takes a diverse group of individuals to move forward in the rapidly changing energy industry, and now is the time to power our own transformation. Come with us on our journey, walking alongside teammates and our customers, leading the way in providing safe, reliable, sustainable energy for all Nebraskans, all while protecting our environment, powering our lives, and realizing our dreams. That’s NPPD…the Power of People.
Get to know us more here.
Position Summary
The incumbent maintains good public relations and ensures dependable customer service by functioning as a Manager in one or more Distribution (retail)/Operations and Maintenance (O&M) towns, representing the District in all areas of public relations, and maintaining contact with local village boards or councils as it relates to District responsibility, while performing technical line and substation work.
Education, Training and Experience
Must be a graduate (certificate, diploma, or associate's degree) of an accredited Line Technician school.
OR
Achieve a certificate from an NPPD approved program.
OR
Have documented Line Technician experience with another utility or electrical contractor that is considered an acceptable equivalent to the formal education options listed.
Internal incumbents who achieve a Journey Line Technician certification from NPPD must have been in a field crew environment at NPPD for a minimum of four years before they are eligible to test for the Journey certification.
Licenses and/or Certifications
Must have achieved Journey Line Technician status with NPPD. Become certified as an NPPD Switchman in Cardiopulmonary Resuscitation (CPR) and First Aid or equivalent and maintain a minimum Class 'A' Commercial Driver's License (CDL), with the expectation that random drug and alcohol testing is required. For underground vault work, must have confined space certification in some situations. Incumbent must obtain and maintain clearance holder certification.
Essential Duties & Responsibilities
Construction, maintenance, and operation of lines, substations, and equipment. Ascend and descend wood poles and steel towers of any height up to 100 plus feet regularly while performing work as required in a safe and productive manner without close supervision. Under specific business need, may be required to climb towers and structures up to 300 feet. Maintain and operate distribution, subtransmission, and transmission systems for retail and wholesale customers. Operate and maintain District vehicles and hydraulic equipment. Inspect and maintain substations as required. Patrol distribution, subtransmission, and transmission lines and facilities. Perform switching duties as required. Perform energized line work.
Set, remove, and read District meters. Collect delinquent accounts and perform service disconnects and reconnects. Investigate high bill complaints and service interruptions to customers. Analyze and initiate corrective action on outages and troubleshoot service related problems.
Trim trees out of distribution and subtransmission conductors. Service street and area lighting systems.
Process accurate notifications, service orders, material, time, and substation reports through documented Systems, Applications and Products in Data Processing (SAP) processes.
Lead crews on local jobs in the absence of Supervisor or Senior. Provide logistics for local jobs to be performed by local crews.
Promote, develop, and maintain positive, long-term relationships with Distribution, O&M (retail), wholesale customers, local government officials, and the general public. Consult with Account Managers and/or customers on new installations and changes in power needs while acting as a technical resource for Economic Development needs. Facilitate questions and provide either solutions or redirect to Account Management issues surrounding residential/commercial customer complaints, political issues, or questions that may arise and get referred by front line staff. Achieve a position as a trusted customer resource. Work with customers to identify special power products, or resources, for customers and their end-use customers. Regularly attend city functions that require support from the District.
Incumbent is expected to travel as assigned for work, and to be available for duty per on-call schedules as determined by the Superintendent/Distribution Supervisor. The on-call schedule for a Local Manager is more frequent than other positions as this is a main responsibility for local community support. This is part of the expected job function and associated compensation.
Accountable for other duties as assigned.
Core Competencies
Salary Information - Nebraska Public Power District offers a competitive starting salary with opportunities for growth. In addition to the base salary range listed below, NPPD employees may also be eligible for our Annual Incentive Program (AIP) that may supplement total compensation at a level above and beyond the stated salary range. Successful applicants will be provided more information regarding the incentive program at the time of an interview.
Pay Grade - 14 Hourly
Typical Pay Grade Starting Salary Range: $46.03 - $58.69
Travel Required: Up to 25% (With frequent overnight stays, more than 3 per month, typically within state of Nebraska) Travel required may fluctuate by business need. This is an estimate and will be discussed further with candidates that receive an interview.
Nebraska Public Power District offers a competitive starting salary and an excellent benefits package including medical and dental insurance, 401K retirement plan, paid holidays, paid vacation, paid medical, training opportunities and more.
If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact Human Resources at Nebraska Public Power District.
Nebraska Public Power District is an Equal Opportunity Employer
We are an Equal Opportunity Employer who values the contributions of its diverse work force. We are only legally able to hire persons who are 1) a United States citizen or national, 2) a lawful permanent resident of the United States, or 3) an alien legally authorized to work in the United States.
Benefits
Customers around the state know what to expect from NPPD — quality, reliability and performance excellence. Our values also extend to the way we take care of our employees and their families. We remain on the leading edge by providing competitive benefits that respond to the diverse lifestyles of our people in an ever-changing world.
Salary
Nebraska Public Power District offers a competitive starting salary with opportunities for growth. In addition to the base salary listed in posting, NPPD employees may also be eligible for our Annual Incentive Program (AIP) that may supplement total compensation at a level above and beyond the stated salary range.
Retirement Savings
NPPD employees may participate in two retirement plan options – a 401(k) plan and a 457(b) plan. Both plans allow for pre-tax or Roth contributions. After the first six months of employment, the 401(k) plan includes a generous matching contribution from NPPD. The five-year vesting period begins on an employee’s hire date. Our retired employees are eligible for retiree healthcare benefits as well as a life benefit paid out to designated beneficiaries upon their passing.
Health & Wellness
At NPPD, we care about the health and wellness of our employees. We offer new teammates two competitive hospital / medical plan options to fit their lifestyle and family needs. We also make an annual contribution to employee Health Savings Accounts, which can be used to offset out-of-pocket expenses. Employees and their spouse are invited to participate in a variety of wellness initiatives offered throughout the year as a way to enhance their wellness, reduce health risks and promote healthy lifestyles.
Other Benefits
Employees earn vacation on a schedule commensurate with their years of service. We also offer paid holidays as well as personal and family medical leave, including birth mother recovery leave and parental child bonding leave. All full-time employees receive a life insurance policy equivalent to two times the participant's annual salary at no cost to the employee. NPPD also offers dental and vision insurance as well as personal accident, accidental death and dismemberment, critical illness, hospital indemnity, long-term care, pre-paid legal/identity theft, and short-and long-term disability insurance plans. Additional benefits include college tuition reimbursement, relocation assistance and complimentary access to an Employee Assistance Program.
Salary : $46 - $59
