What are the responsibilities and job description for the Territory Sales Manager position at NECO?
NECO is seeking a high-energy, self-driven professional with 2-7 years of experience to join our team in the role of Kentucky Territory Manager (TM). The TM will make it their mission to provide industry-leading service to NECO’s existing customer base and develop new business within their Territory. As a strong communicator and skilled problem-solver, the TM will have a major impact on NECO’s continued growth and customer service.
Objectives of this Role
Goal #1: business development throughout the territory
· Complete in-person site visits to prospective customers, working closely with the Sales Manager to determine the appropriate frequency of visits & sales strategy
· Build a profile of each Utility in the territory – key decision makers, contact information, meter supplier, reading technology, age of products installed, political dynamics
· Become an expert on the competitor’s products – based on information acquired during site visits to prospective accounts, report on their strengths, weaknesses, price ranges, warranty, local service, etc.
· Be top-of-mind when the Utility is ready to evaluate other meter vendors and potentially make a switch
Goal #2: service NECO’s existing customers, encouraging R900 upgrades & developing strategies for sustainable growth
· Complete in-person site visits to existing customers, solidifying relationships with key Utility leadership and serving as a valued partner to their operations team
· Provide basic training and technical support to existing customers on meter reading equipment and software
· Build brand loyalty - ensure the account does not become a target of NECO’s competitors by offering unrivaled service and personalized attention to Utility management and key operators
Daily and Monthly Responsibilities
Prospective Accounts
· Complete in-person visits as assigned by Sales Manager – ensuring that each prospect is contacted (at a minimum) every 6 weeks
· Establish, develop and maintain positive relationships with key leadership and operators within the target account
· Competitive intelligence – supply management with information on how competitors are performing within the target account, including product success/failure, pricing ranges, local service, warranty, etc.
Existing Accounts
· Complete in-person visits to designated existing customers in the Sales Territory
· Provide customers with sales quotes (as requested) and place product orders
· Facilitate the collection and return of non-working product under warranty
· Take support calls from existing customers – solving Tier 1 issues and facilitating communication cross-functionally to address more complex issues
· Be knowledgeable about the product – answer questions and emphasize the features and benefits to highlight how they solve customer problems · Analyze the territory/market’s potential, track sales and status reports
· Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
· Keep abreast of best practices and promotional trends
Required Skills and Qualifications
· 2-7 Years of sales experience, demonstrating growth and product expertise
· Customer service skills to listen to the concerns of a customer and be able to address their needs
· Interpersonal skills to work with a wide variety of people each day, build relationships and network
· Confidence and strong self-assuredness to succeed in cold-calling customers and making a sale
· Communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers
· Physical endurance, as TMs may need to be on their feet for long hours, spend a lot of time driving between locations and carry heavy products
· Have a deep understanding of the sales process and dynamics, both operational and political, within the account
· Experience using computers for a variety of tasks.
· Competency in Microsoft applications including word, excel, and outlook.
Preferred Qualifications
· Bachelor’s degree in business, sales, marketing or related field.
Job Type: Full-time
Pay: $100,000.00 per year
Compensation Package:
- Uncapped commission
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $100,000