What are the responsibilities and job description for the IT Technician Specialist position at Nectar Markets?
Attention Please:
Please hit this link to officially apply with Nectar Cannabis: https://nectar.store/employment-application/
Who we are: The Nectar family is a diverse group of hard-working and talented individuals, who are brought together by our passion for cannabis, and our absolute commitment to providing excellent service and products to our community.
Please hit this link to officially apply with Nectar Cannabis: https://nectar.store/employment-application/
Who we are: The Nectar family is a diverse group of hard-working and talented individuals, who are brought together by our passion for cannabis, and our absolute commitment to providing excellent service and products to our community.
Who you are: A collaborative go-getter with demonstrated success in a role that involves communication and multi-tasking. Someone with an innate understanding of people and a drive to constantly improve. A true collaborator with integrity and a desire to work in a very dynamic and constantly evolving environment.
About the role: We are seeking a skilled IT Technician to join our team. The ideal candidate will have experience in Office 365 administration, Point of Sale systems, Help Desk support, structured cabling, and troubleshooting across various operating systems and hardware. This role involves networking, camera and alarm system installation and configuration, server management, and collaboration with IT vendors.
Salary Range: DOE $25.00-$35.00 (Experienced Applicant). The entry-level starting rate is $22.00
Responsibilities:
- Office 365 Administration: Manage user accounts, permissions, and email configurations.
- Point of Sale (POS) Systems: Install, configure, and troubleshoot POS hardware and software.
- Help Desk Support: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Structured Cabling: Install and maintain network cabling infrastructure.
- Operating Systems: Troubleshoot and support Windows OS and MAC OS environments.
- Hardware and Software Troubleshooting: Diagnose and resolve hardware and software issues.
- Networking: Configure and maintain network devices, including routers, switches, and firewalls.
- Camera Installation and Configuration: Install and configure security cameras and related software.
- Server Installation and Configuration: Set up and manage servers, ensuring optimal performance and security.
- Alarm Systems: Install, configure, and maintain alarm systems.
- Vendor Collaboration: Work with IT vendors to troubleshoot and resolve hardware and software issues.
- Ticket Management: Track and manage IT support tickets to ensure the timely resolution of issues.
Compensation:
- Compensation for this role will vary between $25-35 an hour, depending on the candidate’s level of experience.
Benefits:
- Health, Dental, and Vision insurance after 60-days (Cigna).
- Paid Time Off (40 hours in first year of employment).
- Paid Birthday Off Time and a half on federal holidays.
- FSA and Retirement Savings Account.
- EAP (Employee Assistance Program).
- 30% off Employee Discount at all of our retail locations.
- Tuition Reimbursement.
- Wellness Reimbursement.
- Green Commute Travel Reimbursement.
Qualifications:
- Proven experience as an IT Technician or similar role.
- Strong knowledge of Office 365, POS systems, and Help Desk operations.
- Proficiency in Windows OS and MAC OS.
- Experience with structured cabling and networking.
- Ability to troubleshoot hardware and software issues effectively.
- Familiarity with camera and alarm system installation and configuration.
- Experience with server installation and management.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Agile and able to pivot to new tasks quickly.
- Applicants must have a valid OLCC Marijuana Worker Permit or obtain one within their first 90 days of employment.
- Must have a valid driver’s license and be accepted onto the company insurance.
Education and Experience:
- At least 3 years of providing technical support to end users.
- Relevant certifications (e.g., CompTIA A , Network , Microsoft Certified: Modern Desktop Administrator) are a plus.
Work Environment:
- Office, production facilities, and agriculture settings. Providing excellent support both remotely and through on-site visits across the organization for installations and troubleshooting.
- We are open 365 days a year from 7 am to 10 pm, which means the staff working evenings, weekends, and holidays.
- Travel may be required to our facilities in Southern Oregon, Eugene/Springfield Area, California, and Ohio.
EEO Statement:
At Nectar, we don’t just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. Nectar is proud to be an equal opportunity employer.
Salary : $25 - $35
