Revenue Operations Coordinator

We are seeking a detail-oriented and analytical SaaS Revenue Operations Coordinator to join our growing team. In this role, you will support the revenue operations team by managing and optimizing processes across sales, marketing, customer success, and finance to drive revenue growth and operational efficiency. You will play a critical role in ensuring accurate reporting, enhancing cross-department collaboration, and streamlining data management to ensure a seamless revenue lifecycle.

Key Responsibilities:

• Revenue Process Optimization:
  • Collaborate with sales, marketing, and customer success teams to align processes and improve revenue efficiency.
  • Identify bottlenecks and recommend solutions to optimize the sales funnel and customer lifecycle.
  • Assist in the design and implementation of lead-to-revenue workflows, ensuring smooth handoffs between teams.
• Data and CRM Management:
  • Maintain and manage CRM data to ensure accuracy, consistency, and completeness.
  • Regularly audit systems to track sales performance, pipeline health, and forecasting accuracy.
  • Support CRM customization and automation to meet evolving business needs.
• Reporting and Analysis:
  • Develop and maintain dashboards and reports that provide insights into revenue performance, pipeline growth, and customer acquisition metrics.
  • Track key performance indicators (KPIs) to monitor the efficiency and effectiveness of revenue-generating processes.
  • Analyze data and provide actionable recommendations to improve sales productivity and customer retention.
• Cross-Department Collaboration:
  • Work closely with sales, finance, and marketing teams to ensure alignment on revenue goals, targets, and reporting standards.
  • Support communication between departments to streamline operations and enhance transparency.
  • Facilitate regular meetings and updates to keep all teams informed of performance trends and initiatives.
• Process Documentation and Training
  • Document revenue processes, policies, and best practices for internal use.
  • Provide training and support to sales and marketing teams on operational tools and processes.
  • Ensure smooth onboarding for new sales team members by providing guidance on CRM usage and data entry standards.

Qualifications:

• Bachelors degree in Business, Marketing, Finance, or related field.
• Ideally some experience in revenue operations, sales operations, or a related role in a SaaS or technology environment.
• Proficiency in CRM platforms (e.g., Salesforce, HubSpot) and data management tools.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Excellent organizational and project management skills.
• Ability to work cross-functionally and communicate effectively with stakeholders at all levels.
• Experience with marketing automation platforms and sales engagement tools is a plus.

Key Competencies:

• Attention to detail and a problem-solving mindset.
• Strong communication and interpersonal skills.
• Ability to thrive in a fast-paced and dynamic environment.
• Proactive approach to process improvement and operational excellence.Benefits:
• Competitive salary and performance-based bonuses.
• Flexible working hours and remote work options.
• Professional development opportunities and career growth.
• Health, dental, and vision insurance.

This role is perfect for someone who enjoys connecting dots across departments and making processes more efficient while driving revenue growth in a dynamic SaaS environment.