What are the responsibilities and job description for the Account Manager/Customer Service Representative position at Need It Now Delivers?
Job Title:Account Manager / Customer Service Representative
Overview:
We are seeking a dedicated Account Manager / Customer Service Representative to join our team. In this role, you will be the first point of contact for customers, providing exceptional service as well manage multiple accounts.
Duties:
- Respond promptly to customer inquiries via phone, email
- Handle and resolve customer complaints in a professional manner
- Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
- Ensure the timely and successful delivery of our product according to customer needs and objectives
Skills:
- Ability to prioritize among competing tasks
- Attention to detail
- Self-motivated and able to thrive in a results-driven environment
If you are a proactive individual with a passion for delivering top-notch customer service and possess the skills mentioned above, we invite you to apply for this exciting opportunity. Join our team and contribute to our commitment to excellence in customer satisfaction.
Job Types: Full-time, Part-time
Pay: $13.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Ability to Commute:
- Columbia, SC 29201 (Preferred)
Ability to Relocate:
- Columbia, SC 29201: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $17