What are the responsibilities and job description for the Quality Assurance Specialist - Remote in Utah position at Neighbor?
At Neighbor, our vision is to bring communities together by solving our neighbors’ biggest challenges.
We’re building the largest hyperlocal marketplace the world has seen. We’ve raised over $65 million from top-tier investors such as Andreessen Horowitz and the creators of DoorDash, Airbnb, and Uber. Our marketplace is already flourishing in all 50 states and we’re just getting started! To learn more, here is what one of our investors wrote after leading Neighbor’s Series A.
Neighbor is looking for a quality assurance specialist to join its Community team. You will be a key component of Neighbor’s expansion strategy across different U.S. markets, as you work to approve new listings submitted for review on Neighbor and assist hosts in listing-related questions via email support. The ideal candidate is reliable, detail-oriented, and has excellent communication skills.
This is a 10-20 hour/week part-time opportunity with weekend work required. Ability to have a flexible schedule and work with a small team is required. We welcome remote candidates based in Utah.
Responsibilities
This is an opportunity to gain firsthand experience in a fast-growing startup, backed by Andreessen Horowitz, Fifth Wall, Wilshire Partners, Album Ventures, Pelion Ventures, and top executives from DoorDash, Uber, and StockX.
We’re building the largest hyperlocal marketplace the world has seen. We’ve raised over $65 million from top-tier investors such as Andreessen Horowitz and the creators of DoorDash, Airbnb, and Uber. Our marketplace is already flourishing in all 50 states and we’re just getting started! To learn more, here is what one of our investors wrote after leading Neighbor’s Series A.
Neighbor is looking for a quality assurance specialist to join its Community team. You will be a key component of Neighbor’s expansion strategy across different U.S. markets, as you work to approve new listings submitted for review on Neighbor and assist hosts in listing-related questions via email support. The ideal candidate is reliable, detail-oriented, and has excellent communication skills.
This is a 10-20 hour/week part-time opportunity with weekend work required. Ability to have a flexible schedule and work with a small team is required. We welcome remote candidates based in Utah.
Responsibilities
- Review and approve listings from hosts and our sales team
- Optimize listings elements, including pictures, descriptions, and user profiles
- Review and confirm host ownership
- Accept and edit listing recommendations made by the host sales team
- Resolve inbound listing issues via email
- Archive unavailable listings
- Trustworthy
- Excellent written communication skills
- Passionate about helping others succeed
- Detail oriented
- Comfortable working with Google Suite products
- Ability to work independently without significant oversight
- Ability to read and understand legal documents such as lease agreements, warranty deeds, titles, etc. (not required, but a plus)
This is an opportunity to gain firsthand experience in a fast-growing startup, backed by Andreessen Horowitz, Fifth Wall, Wilshire Partners, Album Ventures, Pelion Ventures, and top executives from DoorDash, Uber, and StockX.
