Assistant Center Manager

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Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.

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Time Type:

Full time

Department:

PACE Center

All Locations:

Revere PACE - 10 Garofalo Street

Position Summary:

Under the leadership of the Director of Administration and Operations and under the direct supervision of the PACE Center Manager, the Assistant Center Manager is a critical member of the Neighborhood PACE organization. The Assistant Center Manager provides coordination and planning support to all Interdisciplinary Team (IDT) members that represent the various PACE service areas and clinical disciplines. Will also provide enhanced planning and coordination to IDT care services. The Assistant Center Manager will be well versed in regulatory requirements related to PACE, the IDT, assessments, and care planning to ensure that the model of Team Based Care provided is applicable with policies and procedures. The Assistant Center Manager, in partnership with the PACE Center Manager, reviews and analyzes discipline specific assessment information to ensure compliance with PACE regulations. The Assistant Center Manager coordinates team meetings to facilitate participant planning and Care Plan creation. The Assistant Center Manager will assume responsibility for PACE facility management and oversight in the absence of the Center Manager and assist in day-to-day operations as assigned.

Assistant Center Manager tasks:

• Oversees the Care Planning process including maintaining biannual review schedules.
• Oversees Service Determination Request process ensuring regulatory compliance
• Monitors compliance with discipline assessments
• Monitors compliance with Participant Care Plan reviews
• Assists members of the IDT with coordination family meetings
• Ensures/Oversees compliance with Care Plan goals/dates
• Assists with meeting facilitation upon Center Manager direction/request, including morning meeting and IDT Care Plan meetings
• Assists with Enrollment signings
• Runs, distributes, maintains reports determined essential to care coordination
• Assumes responsibility for PACE center management and oversight in the absence of the Center Manager
• Assists in the day-to-day operations as assigned
  
  

Education:

• College degree in a field such as Rehabilitative Therapy, Nursing, Social Work, Recreational Therapy, Health Care Administration, or related work experience is required.
  
  

Experience:

• Supervisory and administrative experience is preferred.
• Skilled facilitator with excellent communication and interpersonal skills.
• Experience in a managed care setting preferred.
• Prior experience in interdisciplinary team setting preferred.