Bilingual Front Desk Receptionist

Job Summary: Our dental practice is seeking a friendly and organized Front Office Receptionist to join our team. As the first point of contact for our patients, you will be responsible for creating a warm and welcoming environment, scheduling appointments, answering phone calls, and assisting with billing and insurance inquiries. The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to multitask efficiently.

Responsibilities:

• Greet patients as they arrive and ensure a positive experience
• Answer phone calls and emails promptly and professionally
• Schedule and confirm appointments, including follow-up appointments
• Verify patient insurance and assist with billing inquiries
• Keep patient records up-to-date and organized
• Assist with patient intake and registration, including completing forms and obtaining signatures
• Manage the waiting room and ensure a clean and comfortable environment
• Work collaboratively with other members of the dental team to provide exceptional patient care
• Maintain a professional demeanor and appearance at all times
• Perform other duties as assigned by the practice manager or dentist

Requirements:

• High school diploma or equivalent
• Previous experience in a customer service or receptionist role preferred
• Strong computer skills, including experience with dental software and Microsoft Office
• Excellent verbal and written communication skills
• Ability to multitask and prioritize tasks efficiently
• Professional demeanor and appearance
• Ability to work independently and as part of a team

This is a full-time position, with hours Monday through Friday. If you are a motivated and organized individual with a passion for providing exceptional patient care, we encourage you to apply.

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Salary : $13 - $15