What are the responsibilities and job description for the Director of Pharmacy position at Neighborhood Health Association?
Director of Pharmacy
Neighborhood Health Association (NHA) – Toledo, Ohio
Full-Time, Monday through Friday (No evenings, weekends, and 11 paid holidays.
About NHA:
Neighborhood Health Association (NHA), a Federally Qualified Health Center (FQHC), is the largest community health center system in Northwest Ohio. We operate 12 medical and dental locations, including a full-service pharmacy, and partner with ProMedica, Mercy Health, and the University of Toledo Medical Center. For over 50 years, our mission has been to improve the health of the underserved through accessible, high-quality, and culturally competent care.
Position Summary:
NHA is seeking a highly skilled and experienced Director of Pharmacy Operations to lead our dynamic retail pharmacy. This leadership role requires a minimum of four (4) years of pharmacy experience, with proven expertise in managing retail pharmacy operations. 340B and APEXUS program knowledge is essential—this individual will oversee all aspects of compliance, inventory, and strategic execution of 340B policies within the pharmacy setting.
This is a Monday–Friday position with no evenings, weekends, and 11 paid holiday shifts, offering an excellent work-life balance while leading impactful operations that serve the community.
Key Responsibilities:
- Oversee daily pharmacy operations, ensuring efficient, accurate prescription fulfillment and excellent patient service.
- Lead, schedule, and mentor a team of pharmacists and pharmacy technicians.
- Provide strategic leadership and compliance management of the 340B program, including policy implementation and APEXUS standards.
- Monitor inventory, drug procurement, and ensure tight controls on scheduled substances.
- Support provider teams by offering pharmaceutical insights and flagging potential drug interactions or therapy concerns.
- Deliver patient counseling and education on prescription use, ensuring medication adherence and safety.
-Ensure pharmacy operations adhere to state and federal regulations, including Board of Pharmacy and DEA compliance.
-Maintain a secure, professional, and patient-centered environment.
Qualifications:
-Active Ohio Pharmacist License (RPh); Doctor of Pharmacy (PharmD) preferred.
- Minimum 4 years of pharmacy experience required; leadership in retail pharmacy operations is highly preferred.
- Extensive working knowledge of 340B Program and APEXUS guidelines is required.
- Strong administrative and coordination skills; able to lead cross-functional pharmacy teams.
- Excellent communication and patient engagement skills.
- Highly organized with attention to detail and inventory accuracy.
- Ability to thrive in a diverse, community-focused environment.
What We Offer:
Full-Time, Monday–Friday schedule (no evenings, weekends, 11 paid holidays)
Competitive salary (salary requirements required for interview consideration)
Comprehensive benefits package:
Paid Time Off (PTO)
11 Paid Holidays
Medical, Dental, Vision, Life Insurance and 403B retirement plan.
Join our dedicated team at NHA and contribute to a mission-driven organization that values community health and equitable access to care.
To Apply:
Submit your resume and salary requirements to be considered for an in-person interview. Only candidates who meet the listed qualifications will be considered.
NHA is a drug-free workplace and an Equal Opportunity Employer
Our Mission: Through our exceptional health care services, we empower and educate, aggressively working to eliminate health care inequities, while supporting personal responsibility for one’s own health regardless of the ability to pay.
