HOC BPSR EMPLOYMENT SUPPORT SPECIALIST

PLEASE NOTE: Bilingual preferred but not required.   POSITION PURPOSE: The BPSR ESS provides rehabilitation counseling, case management, and employment-related services to BPSR clients affected by psychiatric disabilities and co-occurring disorders. The ESS develops supported employment opportunities including seeking out job sites, training, and placement opportunities and offers rehabilitation counseling, coaching, case management and job placement services to participants.     REPORTING RELATIONSHIP: BPSR Employment Support Specialist reports to BPSR Field Services Lead.   PROGRAM SUMMARY FOR HEALING OAKS HYBRID OUTPATIENT CLINIC INCLUDING URGENT WALK-IN, ADMINISTRATION, AND MOBILE OUTREACH The Healing Oaks Hybrid Outpatient Clinic (HOC), a Short-Doyle Medi-Cal certified (SD/MC) and Drug Medi-Cal (DMC-ODS) Program, that will provide outpatient psychiatric and behavioral health services to individuals ages 18 with severe mental illnesses (SMI), including co-occurring disorders (COD), in the Central Region of San Diego of zip-code 92114. As a hybrid outpatient and Medication Assisted Treatment (MAT), HOC will provide evidence-based services to include psycho-social rehabilitation practices with a strengths-based emphasis that include psychosocial rehabilitation, psychiatric medication management, individual and group counseling, employment support, peer support, urgent walk-in and assessment, mobile outreach, case management, MAT, ambulatory withdrawal management (WM), recovery services, and both outpatient (ODT) and intensive outpatient (IOT) substance use treatment. These services have been designed to help residents in San Diego County with specialized care for transitional-aged youth (TAY), perinatal and parenting women and their children, justice involved individuals, and individuals with co-occurring disorder to include severe mental illness. Through these services, HOC will help residents of the community increase their functionality, live more fulfilling lives, and transition into lower levels of care and ultimately achieve a sustained recovery from substance use and mental illness. HOC’s services also include specialized programs for TAY, Older Adults, and individuals with COD that are person-centered, individualized, clinically effective, outcomes-driven, culturally responsive, gender-specific, trauma-informed, developmentally appropriate, and inclusive of Evidence base (EB) treatment, rehabilitation, and recovery service approaches.   ESSENTIAL RESPONSIBILITIES AND DUTIES: Provides employment counseling and other employability services to the participants; Assists participants in analyzing and evaluating their employment assets and aptitudes; Schedules and interviews participants to assess employability, and to identify gateways and barriers to employment to include: interests, skills, health, transportation, family and support groups, language, and communication skills, etc.; Carries an average caseload of minimally 20 clients and has specific placement requirements per caseload; Refers participants to appropriate employers, training and educational facilities, or other community resources and organizations; Assists participants in formulating plans to achieve occupational goals; Assists clients in developing and creating resumes that highlight their vocational skills and interests; Assists clients in preparing for employment interviews and may accompany clients to interviews on occasion, if appropriate; Mediates employer and client differences, if necessary; Be familiar with Brief Coping Skill Strategies for use with clients in the field; Develops and monitors work sites and makes appropriate work site placements; Aids participants in developing good work habits; Conducts group and individual presentations to explain the job placement program; Seeks out and develops job placement opportunities and contacts prospective employers to determine needs and to explain placement; Provides input on an ongoing basis to develop and improve program service and delivery; Interfaces with Project Enable and external providers to ensure care coordination and service integration; Maintains timely, accurate, and legible documentation using assigned forms and formats for each client and/or may be required to enter documentation in the program Electronic Health Record (EHR); Retains records in accordance with contract and NHA Legal Department guidelines; Becomes actively involved in community in areas related to rehabilitation and mental health; Demonstrates involvement and commitment to client recovery program philosophies by: Attending in-service training, staff meetings, and staff development programs; Sharing knowledge gained through classes and experience with peers; Seeking out supervision when unsure of a situation or process; Participating in self-evaluation process and reaching vocational goals; Participating in quality assurance programs, as assigned; Keeps current by reading memos, directives, meeting minutes, and revised policies and procedures as posted; Provides input regarding policy and procedure design, revision, and deletion; Follows administrative chain of command; Demonstrates adequate care and responsibility for equipment and supplies; Complies with all NHA program rules, policies and procedures including HIPPA standards; Participates in the Injury and Illness Prevention Program and follows guidelines that promote workplace safety; Other duties as assigned by supervisor.     KNOWLEDGE, SKILLS, AND ABILITIES: The general needs of a low-income population as well as familiarity with available resources; NHA Corporate and Administrative Policies and state and federal laws governing hiring practices; The general needs and challenges of individuals affected by serious mental illness and co-occurring disorders; Knowledge of successful career planning techniques and labor law; Display excellent social/interpersonal skills and writing ability; Demonstrate cultural competency and cultural sensitivity routinely in every day work relationships; Be well organized and self-directed; Demonstrate proficiency with PC computer software; Work effectively alone and in a team environment; Set and keep deadlines; Display commitment to and knowledge of program policy and procedure; Utilize marketing/public relational skills. Cultural and socio-economic issues relevant to providing appropriate rehabilitation and recovery services to special population groups, including Latino, African-American, and LGBTQ   EXPERIENCE AND TRAINING: A bachelor’s degree or higher in vocational rehabilitation counseling, or social work and at least one (1) experience working with psychiatric disabilities, workforce development, business-to-business services, and customer care.   LICENSES, CERTIFICATIONS & SPECIAL REQUIREMENTS: Strong organization, planning, and supervision skills are highly desired. Must be willing and able to use personal vehicle to transport clients. Must be bilingual in Spanish. A Valid Driver’s License with current California automobile insurance; A Valid Cardiopulmonary Resuscitation (CPR) Certification; A Valid Tuberculosis Blood (TB) test; Some positions require transportation of clients in personal vehicle.

Salary : $26 - $27