What are the responsibilities and job description for the Community Association Manager position at Neighborhood Management Inc?
Job description
The HOA Community Manager will be responsible for the management and operational oversight of an assigned portfolio that may include single-family homes, townhomes and/or condominiums. This person is the direct report for the Board of Directors in managing the overall functions of the Community Associations.
Responsibilities:
- Manage homeowner communication to ensure a high level of service including timely and complete responses and resolutions.
- Compile and submit complete and accurate annual budget(s), including analysis of assessments, reserves and assets, while meeting deadlines and demonstrating thorough analysis and consideration for the goals of community.
- Manager and perform property visits, compliance tracking and enforcement of grounds, facilities, and equipment; hiring contractors for services like security, maintenance, and landscaping.
- Manage insurance requirements and assist in claim management.
- Coordinate preparation and execution for all Board of Director and Homeowner meetings.
- Maintain accurate and complete owner records and keep updated in software system.
Qualifications
- Self-starter and team player.
- Ability to learn quickly and use available resources to research solutions.
- Ability to work in a fast-paced environment, multi-task and pay attention to details.
- Excellent written and verbal communication skills.
- Strong organizational, problem solving and analytical skills.
- Ability to manage workflow amid shifting priorities.
- Willingness to learn company processes and procedures and use new software.
- Adaptable and dependable with professional demeanor and solid attendance record.
- Ability to work independently, but with accountability to achieve end results.
- Proficient to advanced in MS Office Suite.
Requirements
- Minimum of two to three years Homeowner Association (HOA) management experience, or equivalent combination of education and experience.
- Working knowledge of federal and state laws, association CC&Rs, Bylaws, and other documents governing the operation of community associations.
- Comprehensive knowledge of management practices, accounting procedures, personnel practices, contract management, facilities and association maintenance, association communications, and risk management.
- Microsoft Office proficiency.
- Valid driver's license, current liability insurance and reliable transportation.
- Industry designation(s) strongly preferred.
Work Environment & Physical Demands
This position operates in a professional office environment as well as in the field. Use of personal car will be required for certain aspects of the position, and employee must maintain proper licenses and self-insurance to operate a personal motor vehicle. The role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.
This is a full-time, exempt position that may involve evening and weekend work. Some overnight travel maybe required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of the job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms.
Equal Opportunity Employer
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- HOA Industry: 2 years (Required)
Work Location: In person
