Service Manager

Neighborly Communities is in search for a Service Manager to join our team at Orchard Ridge Apartments, in Salem, OR!

Benefits: 

• 401(k) 

• Health Insurance 

• Dental Insurance 

• Vision Insurance 

• Health Savings Account 

• Life Insurance 

• Paid Time Off 

• Associate Rent Discount 

• Employee Assistant Program- a confidential program offering assistance to employees navigating personal challenges or life obstacles. 

The salary range for this position is: $ 22.00-$26.00

Compensation is based on geographic location and individual pay decisions will vary based on experience. 

About Neighborly Communities 

At Neighborly Communities we manage multi-family housing in Oregon, Washington, and Utah. That is what we do, and how we do it matters just as much: we do our work in an increasingly outward way, for a growing number of people, while advancing personal growth.  This is our Vision, and we call it the “Neighborly Way.”  

Central to the Neighborly Way is our unrelenting commitment to an outward mindset. This means we are self-aware and accountable to our work and how we impact others. We believe in growth and strive to invest in all our employees.  

 Neighborly Communities prioritizes the safety of team members, residents, and our vendors. As a drug-free employer, we adhere to Federal Guidelines and mandate a drug screening at the time of job offer, covering all controlled substances, including Marijuana. 

How do we do it?  

We listen and assess the impacts we have on everyone we interact with.  

We strive to see all as a person and are invested in your growth with us.  

We trust and value the opinions of all our employees and others we impact.  

We approach, rather than avoid, conflict in a spirit of collaboration, rather than combat or compromise.  

We hold ourselves to a standard of excellence in all we do and how we do it.  

This commitment to mindset, conflict, and excellence is not just about being good people, which we value, but also about delivering the best business results for ourselves and those we serve. Those excellent results include our communities winning “Best Apartments in the Willamette Valley,” five years running (2000-2024).  

Watch this video for a simple introduction to The Outward Mindset:   

https://www.youtube.com/watch?v=zzE6Fd7D-jU   

What you will do as the Service Manager 

• Ensure you are providing the best resident experience in the world by resolving all maintenance requests with an outward mindset while following all local, state, federal laws in accordance with performance standards 

• Oversee all maintenance staff and work orders, make ready turns, and community grounds and amenities upkeep 

• Schedule and work with vendors 

• Be OSHA compliance and conduct safety meetings 

• Be on call on a rotating schedule for after hours maintenance emergencies 

• Assist the Community Manager with the preparation of the annual maintenance budget and order necessary maintenance supplies and materials in accordance with the budget 

• Utilize Outward Mindset Tools to ensure a positive impact to your team and residents 

• Enhance your professional development by attending industry-related training seminars 

Preferred Education and experience 

• High School Diploma or equivalent 

• 1-2 years of Fair Housing regulations knowledge  

• 1-2 years of Multi-Family Property Maintenance 

• 1-2 years of management experience 

• Experience in pool maintenance 

• Experience in appliance repair 

Skills and Requirements  

• Proficient in Microsoft Office Suite 

• Must be able to lift 50lbs 

• Go up and down stairs frequently 

• Ability to work independently and with a team and prioritize effectively in a fast-paced environment 

• Excellent verbal and written communication skills. 

• Willingness to adopt the principles of the Outward Mindset in all work-related relationships and situations 

Salary : $22 - $26