What are the responsibilities and job description for the Data Analyst - Brand Ops position at Neighborly?

Data Analyst

Are you looking for a place where you can bring your expertise in collecting, analyzing, and visualizing data to support decision-making for internal teams (Operations, Marketing, Sales) and external franchisees ?

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.

Bring your experience and be empowered to innovate.

As a Data Analyst on the Real Property Manager team, a typical day for you will include :

Data Integrity & Accessibility :

Work with Shared Services to collect data from various sources while ensuring accuracy.
Monitor and review all API and data collection processes to maintain data integrity.
Manage synchronization schedules and proactively identify and resolve issues.
Reporting Infrastructure Development & Maintenance :
Build and maintain internal reporting for Operations, Marketing, and Sales teams.
Develop franchisee-facing reports using Power BI and other reporting tools.
Provide data-driven support to departments through meaningful insights.

Data Analysis & Insights :

Utilize statistical and analytical tools to uncover trends, patterns, and correlations.

Interpret data findings to provide actionable business insights.

Apply predictive modeling and machine learning techniques where applicable.

Data Visualization & Business Reporting :

Design charts, graphs, dashboards, and reports to clearly communicate insights.

Leverage tools like Power BI and Excel for data visualization.

Generate regular and ad-hoc reports to support business decisions, including :

Operations (FBC Reports)

Marketing Playbook

Franchise Disclosure Document (FDD) / Sales Reports

Track and analyze Key Performance Indicators (KPIs) and business metrics.

Process Improvement & Automation :

Identify inefficiencies in workflows and recommend data-driven optimizations.

Automate repetitive tasks to improve reporting efficiency and accuracy.

Compliance & Data Ethics :

Ensure data handling and reporting comply with industry regulations and company policies.

Maintain confidentiality and ethical standards when dealing with sensitive data.

Bring your skills and be inspired to achieve success.

Required qualifications)

Experience : Advanced knowledge of SQL, Power BI and best practices in data analysis. Experience in predictive modeling, machine learning, or advanced statistical analysis. Familiarity with Python or R for data analysis and automation. Knowledge of ETL (Extract, Transform, Load) processes and data pipeline management. Prior experience in franchise operations, real estate, or property management industries is a plus.

Skills : Strong Analytical Thinking : Ability to dissect complex data and uncover insights. Attention to Detail : Ensure data integrity and accuracy in reporting. Problem-Solving Skills : Ability to troubleshoot and resolve data inconsistencies. Communication Skills : Clearly convey insights to both technical and non-technical stakeholders. Technical Proficiency : Comfortable working with data tools, APIs, and reporting platforms. Self-Motivation : Ability to work independently and take initiative in improving processes. Business Acumen : Understand how data impacts various departments and overall company goals.

Education : Bachelors Degree required

Schedule / in-office requirements : Hybrid model if DFW based; Monday-Wednesday in office.Fully remote okay if not based in DFW.

Bring your goals and be enabled to reach them.

Competitive Pay : Commensurate with experience

Schedule : Full time M-F

Benefits : Check out our benefits offerings here

Financial Benefits : Equity and annual bonus opportunities

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

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Brand :

Real Property Management

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