What are the responsibilities and job description for the Executive Vice President & Chief Operating Officer position at NeighborWorks America?

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This executive leader provides strategic management, guidance and oversight, establishes measurable goals and priorities, identifies opportunities for collaboration and ensures that effective resources are shared across divisional lines and are implemented. Working in tandem with the EVP / Chief Financial Officer, the EVP / COO will exercise leadership and management that ensures that the organization is focused on continuous process improvement, consistent application of policies and procedures and effective stewardship over the resources entrusted to NeighborWorks America.

Responsibilities Include :

Strategic Planning and Organizational Leadership

Provide strategic management, guidance, and oversight across divisions
Establish and track measurable goals and priorities as outlined in the Strategic Plan
Identify opportunities for cross-divisional collaboration
Lead internal corporate efforts and activities
Ensure effective resource allocation and sharing across divisions
In partnership with the President / CEO, create a positive environment and culture while developing organizational strategy and driving performance
Develops and maintains relationships with the teams that support the Board of Directors.

Operational Management

Oversee the following divisions : National Initiatives, Field Operations, Organizational Assessment, Training & Professional Development, Evaluation, Leadership & Peer Learning, and Culture & Belonging

Drive continuous process improvement initiatives and collaboration across teams

Ensure consistent application of policies and procedures

Maintain effective stewardship of organizational resources

Manage complex programs, projects, and new initiatives

Stakeholder Management

Navigate complex operational, financial, and political environments

Leverage stakeholder relationships across corporate, network, and external contexts

Support and enhance NeighborWorks network success

Foster cross-sector collaboration

Establish and maintain strong working relationships with a diverse set of stakeholders

Ideal Candidate :

Minimum 15 years of substantive management experience, with nonprofit CEO experience preferred.

10 years experience directly supervising and 5 years leading highly experienced senior (entrepreneurial) leaders and driving collaboration across teams.

Understanding of financial management principles, including budgeting, financial planning, and key financial metrics.

Demonstrated success establishing and achieving clear, measurable goals, while fostering personal accountability and implementing strong organizational systems and processes.

Background in community development, with deep understanding of affordable housing initiatives, neighborhood revitalization projects, and housing development across diverse communities.

Proven track record managing multi-million dollar operating and grants budgets.

Strong business acumen and entrepreneurial drive, with proven experience identifying and developing revenue sources, while optimizing operational efficiency.

Able to challenge ideas constructively, contribute to informed decision-making, and champion team decisions for successful implementation.

Culture champion, with a collegial and collaborative management approach.

Excellent communication skills, both written and verbal. Able to serve as a spokesperson and communicate effectively with a diverse network of stakeholders and partners.

Able and willing to travel to meet with a diverse network of partners, team members, and stakeholders.

Location :

This role is based in the Union Market area of NE Washington, DC with a flexible hybrid schedule allowing an opportunity to work from home up to three days per week and includes the added benefit of paid on-site parking.

Compensation : $200K - $210K salary per year. The salary listed is one component of the total compensation package for employees. This opportunity offers an impressive total rewards package that includes a 401(k) match of up to 12%, 11 paid and observed holidays (an additional office closure is approved annually between the Christmas and New Year's holidays), and a substantial leave package that includes 26 days of accrued vacation and 40 hours of paid annual volunteer leave along with other excellent benefits.

Salary : $200,000 - $210,000

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Executive Vice President & Chief Operating Officer

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