What are the responsibilities and job description for the Account Coordinator position at Nelson Connects?
Position Overview :
Increase the client’s subscriber base by building relationships with apartment / condo property managers and building a customized plan to increase our take rates in their properties. This position reports to the local MDU Sales Lead.
Responsibilities :
Manage relationships with up to 100 apartment / condo property managers in properties that are service-ready
Schedule and staff customer acquisition events targeting apartment / condo tenants
Distribute signage, flyers and other branded promotional materials to target properties
Scout active properties to identify sales challenges / opportunities
Build a referral flow and respond to inquiries from local tenants within 24 hours
Update Salesforce with relevant customer information, conversion status, and notes
Escalate customer concerns and issues to local leadership team
Qualifications :
1 years of direct sales experience with proven results
MDU / Property Management experience a plus
High school diploma or 2 years of relevant work experience
Account management experience with above-average organizational skills
Strong written and verbal communication skills
- Flexible schedule with a good driving record
