What are the responsibilities and job description for the Front Desk Associate position at Nelson Connects?
Key Responsibilities:
The Customer Service Representative will be responsible for answering phone calls, processing mail, and documenting cases accurately.
About Us:
Nelson Connects has a long history of empowering employers and job seekers, building on values of excellence, integrity, compassion, and innovation.
What We Offer:
- Competitive pay and benefits package
- Ongoing training and development opportunities
- Collaborative and supportive work environment
- Professional growth and advancement opportunities
Qualifications:
- 2 years of customer-facing experience
- Proficient in data entry and case documentation systems
- Excellent communication and organizational skills
- Ability to multitask in a fast-paced environment
