What are the responsibilities and job description for the IT Office and Operations Manager position at Nelson Connects?
Our client has a unique position they are trying to fill. This is a dual role where the right candidate will be an Office / Facility Manager 70% of the time, and providing Tier 1 level IT Support 30% of the time. Office duties will include managing Office operations, scheduling, purchasing supplies, managing the overall space of 2 small offices with about 20 employees in total. Property and Facility Management duties will include managing property maintenance, ensuring compliance with building regulations, and coordinating with the Building Engineer and Property Manager as needed.
As far as the IT specific duties, this is primarily a Tier 1 Support role. You'll be responsible for Implementation and Operations of IT Systems, onboarding / offboarding employees, Hardware and Software troubleshooting, managing service requests related to hardware, software, network and WiFi connectivity, and providing application support to company users.
You'll oversee regular maintenance and ensure functionality of all IT and office equipment and support the general upkeep of office facilities.
Required :
A.A. Degree in Computer Information Systems or other IT related field
At least 2-3 years of experience in Tier 1-2 support role
Willingness to learn and grow in an Office Manager and Facilities role
While nor required, ability to speak Korean a big plus
