What are the responsibilities and job description for the Customer Group Manager NA position at Nemak?
The Customer Group Manager will function as a key point of contact to improve business competitiveness, assuring continuity of existing programs and attracting new ones with existing and new customers to meet the organization's short and long term sales goals.
Main Responsibilities
- Function as key point of contact between Nemak and OEM purchasing/engineering communities on product sourcing.
- Participate in the establishment of product pricing criteria, delivery scheduling and new program launch timing matters.
- Maintain strong business relationships with all key OEM contacts in order to respond quickly to product sourcing changes, new programs being planned and any supply issues that arise.
- Provide Nemak management with updates on OEM souring trends, competitor actions and customer assessments of Nemak's performance from the customer perspective.
- Work closely with Nemak's operations personnel regarding customer feedback pertaining to changes in strategy and product quality/delivery concerns. Also, provide timely feedback to the customer regarding any Nemak issue that could impact product quality/delivery.
- Administer commercial functions such as maintaining accurate pricing lists, discount programs, etc.
Position Requirements
- Bachelor of Engineering degree. MBA and/or finance knowledge an asset
- Strong computer & presentation skills (MS Office suite, high expertise in Excel and PowerPoint)
- Technical understanding
- At least 5 years' experience working in the Automotive industry in a product sourcing and/or product engineering capacity that involves working with the OEM supply base.
- Basic knowledge of Powertrain product technical matters, preferably engine cylinder heads and blocks
- Ability to effectively interact with middle and high level OEM personnel on commercial and sourcing matters.
- Previous experience in Sales Management position preferred.
- English required, Spanish a strong asset
Nemak USA, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Nemak USA, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Nemak USA, Inc. expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Nemak USA, Inc.’s employees to perform their job duties may result in discipline up to and including discharge.
