Hospital and Ambulatory Operations Program Coordinator (Administration)

Nemours is seeking a Hospital and Ambulatory Operations Program Coordinator FULL-TIME, to join our team in Orlando, Florida.

This is a hybrid position.

This position is responsible for working independently to manage a wide variety of situations and projects core to the overall program. The position requires extensive knowledge of the functions of the Executive’s area of responsibility, relevant policies, standard work, and strong communication skills characterized by professionalism, tact and confidentiality.  

The individual in this position will provide project and program management support to the Executive(s): 

• Coordinates complex initiatives, ensuring alignment with organizational goals and timelines, serving as the administrative lead for programmatic initiatives. 
• Composes and prepares correspondence and complex documents including presentations, graphics, charts, and special project reports. 
• Operates as the lead and key resource person for the Executive Team members. 
• Routinely multi-tasks, solves complex problems and is open to constant challenge and change. 
• Initiates and maintains positive working relationships with internal and external resources. 
• Creates and manages detailed project plans, including tracking and communication milestones, deliverables, and timelines. Develop administrative & operational systems to streamline project development and administration.
• Serve as a liaison and/or representative on designated committees and teams.
• Other duties as assigned,
• Manages Executive priorities in planning, communication, and coordination of activities. Prepares correspondence for the executive's signature as well as for own activities representing the department for both internal distribution as well as to external vendors and other interested parties. 
• Prepares quarterly and annual reports as required by Nemours or other regulatory requirements specific to the program. 
• Prepares reports and presentations both for the executive and others as well as for own activities. Frequently assigned projects requiring research, gathering data, and reporting on results. 
• Provides support to subcommittee of the Florida Senior Leadership Team (SLT), Florida JOC, and Florida Board of Managers as needed. This includes but is not limited to: selecting and contracting for meeting site and meeting arrangements; preparing agenda with Executive Leader(s)/Chair and ensuring all materials are available at the meeting; attending and taking minutes; preparing summary report for Executive(s)/Chair to present to full Board directly after meeting requiring understanding of committee operations to ensure that priority issues are covered; preparing complete transcription of meeting minutes; following up with committee members who have deliverables to ensure they will be prepared for the next meeting and informing the Executive Leader(s)/Chair of any issues or difficulties. 
• Maintains records for budget and other activities such as purchase orders and accounts payable requests, travel records, confidential reports. Prepares expense reports for travel and meetings. 
• Represents the executive in dealing with both internal Nemours customers and external contacts. Answers questions or deals with problems independently as well as determines who to refer problems to. Keeps executive informed about issues.
• May supervise other clerical/administrative Associates including recruiting, training, coaching, and counseling, and disciplining, as necessary.

Job Requirements 

• Bachelor’s degree in business/management/operations or health-related field, such as nursing, psychology, social work, public health, or science related with a minimum of 2 years research related experience required.
• Minimum three years of experience required.
• Advanced knowledge of Microsoft Word, Power Point, and Excel programs and ability to learn other needed software programs is required.
• Administrative experience with federal research grants preferred. 
• Travel to multiple locations may be required.