What are the responsibilities and job description for the Inbound Sales Development Representative position at NEOGOV?
This is an in-office position (Mon-Fri) at our Draper, Utah office.
NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the people. Our clients use our software to manage their employee lifecycle from hire to retire by streamlining processes in our centralized platform. We are passionate about technology, focused on customer success, and have an entrepreneurial environment where innovation is encouraged and rewarded.
NEOGOV is one of the top 50 fastest growing private software companies in the U.S. — Sound like a company you'd like to join? We are looking for top talent to make significant contributions to our products, technology, and customers.
The Inbound Sales Development Representative (SDR) plays a critical role in our sales organization by engaging and qualifying inbound leads. As an Inbound SDR, you will be the first point of contact for potential customers who express interest in our products or services, ensuring that each interaction is positive and tailored to meet their needs. Your efforts will directly contribute to increasing sales pipeline and revenue growth.
Lead Qualification: Receive and respond to inbound inquiries promptly, ensuring timely follow-up and thorough qualification of potential customers.
Needs Assessment: Conduct initial discovery calls to understand leads’ challenges, goals, and decision-making timelines, and determine the appropriate next steps.
Product/Service Knowledge: Develop and maintain an in-depth understanding of the company’s offerings, target industries, and competitive landscape to effectively convey value propositions.
Overcoming Objections: Easily overcome common objections such as, Budget, timeframe, not interested.
Qualifications:
1 years of experience in sales development, lead generation, or related roles.
Excellent communication and active listening skills, with a confident phone presence and ability to engage prospects.
Strong organizational and time-management skills with the ability to handle multiple tasks and deadlines.
Familiarity with CRM tools (Salesforce, Dialpad, outreach) and proficiency in basic office software (e.g., MS Office, Google Workspace).
Proven track record of achieving or exceeding performance metrics or sales targets.
Adaptability in a fast-paced, dynamic environment, willing to learn and implement feedback quickly.
Competitive Wages
Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees effective Day 1
Generous PTO to support work-life balance
401K Matching
12-week Paid Parental Leave
Autonomy to grow and find your career path with supportive leadership
Company provided lunches and a kitchen fully stocked with snacks and drinks in the Draper office.
Inclusive and diverse work environment
NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
