Senior Product Manager - Payroll

This is a remote role from anywhere in the US.

NEOGOV is a fast-growing SaaS leader in the Public Sector with a mission to serve the people who serve the people. Our clients use our software to manage their employee lifecycle from hire to retire by streamlining processes in our centralized platform.  We are passionate about technology, focused on customer success, and have an entrepreneurial environment where innovation is encouraged and rewarded. 

NEOGOV is one of the top 50 fastest growing private software companies in the U.S. — Sound like a company you'd like to join? We are looking for top talent to make significant contributions to our products, technology, and customers.

As a Senior Payroll Product Manager, you will be responsible for leading the development and execution of the payroll product strategy. You will collaborate with cross-functional teams including engineering, design, operations, and sales to deliver a world-class payroll solution that meets the needs of our customers. Your deep understanding of payroll processes, compliance, and customer pain points will drive innovation and product enhancements. You will own the product lifecycle from ideation to launch, ensuring that our payroll product remains competitive, compliant, and scalable.  This is a hands-on Product Management role in a very dynamic, fast paced organization.  

• Product Strategy & Roadmap: Develop and manage the payroll product strategy and roadmap, aligning it with company goals and market needs. Continuously assess the payroll product's performance, identify opportunities for improvement, and pivot as necessary.

• Stakeholder Collaboration: Work closely with internal stakeholders, including engineering, design, operations, and customer support, to ensure the payroll product meets user needs and compliance requirements. Act as the voice of the customer in all product discussions.

• Market & Competitive Analysis: Conduct thorough market research and competitive analysis to understand industry trends, regulatory changes, and customer needs. Use this data to inform product decisions and differentiate our payroll offering in the market.

• Product Development: Lead the product development process, from ideation to launch. Work with engineering teams to define product requirements, user stories, and acceptance criteria. Ensure that product features are delivered on time, within scope, and with high quality.

• Customer Focus: Engage with customers to gather feedback, understand their pain points, and prioritize product enhancements. Develop and maintain a deep understanding of customer workflows and payroll challenges to ensure the product meets their needs.

• Compliance & Regulatory Oversight: Ensure that the payroll product complies with all relevant laws, regulations, and industry standards. Stay informed about changes in payroll legislation and work with legal and compliance teams to implement necessary updates.

• Performance Monitoring & Reporting: Define key performance indicators (KPIs) for the payroll product and monitor its performance. Analyze data to identify trends, issues, and opportunities for improvement. Report on product performance to senior leadership.

• Go-to-Market Strategy: Collaborate with marketing and sales teams to develop and execute go-to-market strategies for new product features and enhancements. Ensure that the product messaging resonates with the target audience and drives adoption.

• Highly organized, diligent, disciplined, curious and effective leader 
• Proactive facilitator, collaborator, and listener 
• Business and tech savvy 
• Effective communicator of product requirements through journey maps, user stories, diagrams, text and verbal descriptions 
• Dynamic multi-tasker that’s self-motivated with the ability to get the job done. 
• Team player that truly values team successes and collaboration 

• Experience: Minimum of 7-10 years of product management experience, with at least 3-5 years focused on payroll or related HR technology products.

• Education: Bachelor’s degree in Business, Computer Science, Engineering, or a related field. MBA or advanced degree is a plus.

• Expertise: In-depth knowledge of payroll processes, compliance, and regulations, including multi-state and international payroll.

• Skills:

  • Strong analytical and problem-solving skills.

  • Excellent communication and presentation skills.

  • Ability to work cross-functionally and manage multiple stakeholders.

  • Experience with Agile development methodologies.

  • Proficiency in product management tools such as JIRA, Aha!, or similar.

  • Ability to work under pressure managing multiple parallel tracks such as defects, escalations, new feature development.

• Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees

• Generous PTO and Flex-Time off

• Remote working opportunities

• 401K Matching

• Autonomy to grow and find your career path with supportive leadership

• Truly inclusive and diverse environment

• 12-week Paid Parental Leave

• Additional Benefits specific to department, etc.

NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.