What are the responsibilities and job description for the Desktop Support position at Neotecra INC?
Overview
We are seeking a skilled Desktop Support Technician to join our team and provide technical assistance to our staff. The ideal candidate will have a strong background in desktop support and troubleshooting to ensure smooth operations within our organization.
60 months of experience working with end users to troubleshoot both hardware and software issues.
36 months of experience working in a second-tier help desk environment.
36 months of experience in developing test plans and performing system level testing.
18 months of installation and support of mobile hardware and software solutions (Printers, scanners, GPS, in-vehicle software, etc.)
36 months of experience in conducting technical and end-user training in a classroom environment.
36 months of experience in developing technical documentation and training materials.
6 Months of experience in ghosting/imaging hardware.
12 months of experience supporting Traffic and criminal software in a law enforcement environment.
Bachelor’s Degree
12 months of experience in configuring and troubleshooting wireless devices.
Note-
Please email me the updated resume @ Raghavendra@neotecra.com
Job Types: Full-time, Contract
Pay: $25.89 - $36.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Experience:
- iOS: 5 years (Preferred)
- Windows: 5 years (Preferred)
Ability to Commute:
- Albany, NY 12202 (Required)
Ability to Relocate:
- Albany, NY 12202: Relocate before starting work (Required)
Work Location: In person
Salary : $26 - $36
