Fiber Technician

About NerdsToGo:

At NerdsToGo, we provide comprehensive technology solutions for small businesses and individuals. Whether its managing IT infrastructure, repairing devices, or implementing cutting-edge technology like fiber optics, our mission is to deliver exceptional, customer-focused service. Our Plano location is a secure, state-of-the-art facility staffed by a team passionate about keeping our clients connected and productive.

Job Overview:

We are looking for a skilled and detail-oriented Fiber Technician to join our NerdsToGo Plano team. In this role, youll install, maintain, and repair fiber-optic systems for our clients, ensuring high-speed, reliable connectivity. This is an exciting opportunity to be part of a growing team dedicated to supporting local businesses and individuals with top-tier technical solutions.

Key Responsibilities:

• Install, splice, terminate, and test fiber-optic cables in various environments, including commercial and residential settings.
• Conduct site surveys to assess fiber installation needs and design optimal solutions.
• Troubleshoot and repair fiber systems, resolving issues promptly to minimize downtime for clients.
• Use specialized equipment such as OTDRs, power meters, and fusion splicers to ensure system performance.
• Maintain detailed documentation of work performed, including diagrams, test results, and system configurations.
• Collaborate with the NerdsToGo team to deliver seamless customer experiences.
• Follow all safety protocols and adhere to industry and company standards for fiber installation and maintenance.

Qualifications:

• High school diploma or equivalent; relevant technical certifications are a plus.
• Proven experience in fiber-optic installation, splicing, and testing.
• Familiarity with fiber-optic tools and equipment, including OTDRs and fusion splicers.
• Strong problem-solving skills with a keen eye for detail.
• Excellent communication and customer service skills.
• Ability to work in various environments, including outdoors, at heights, and in confined spaces.
• Valid drivers license and clean driving record.
• Ability to lift and carry equipment up to 50 lbs.

Preferred Qualifications:

• Fiber Optic Certification (e.g., FOA, CFOT, or similar).
• Knowledge of telecommunications and IT networking.
• Experience with structured cabling and fiber infrastructure design.

What We Offer:

• Competitive salary and benefits.
• Opportunities for professional development and certifications.
• A supportive, collaborative work environment.
• The chance to work with cutting-edge technology and be part of a growing franchise.