What are the responsibilities and job description for the Assignment Support Coordinator position at NES Fircroft?
We create the environment for you to lead the best talent from around the world. Here, you’ll work on the most rewarding challenges of your career adapting and innovating to ensure we evolve with our clients to meet the changing workforce needs of our planet. NES Fircroft is looking for an Assignment Support Coordinator in our Orlando, FL office to join the team.
Responsibilities
- Manages the contractor pre-mobilization and onboarding processes, ensuring tasks are completed within the appropriate timeframes and approvals sent via the relevant manager and payroll team
- Tracks progress of all processes during the placement lifecycle by setting up tasks on Bullhorn or maintaining and updating spreadsheets, ensuring these are adhered to compliantly
- Promptly liaises with third party providers during the onboarding process, to organize medical checks
- Builds and maintains rapport with the contractor during the onboarding process and throughout the lifecycle of the placement ensuring the most appropriate communication methods are used
- Remains abreast of all process and legislative changes communicated by the Commercial team or Assignment Support team manager
- Understands each client’s requirements and relevant country legislation
- Manages and logs queries sent to the shared mailbox in a timely manner and prioritizes these accordingly
- Demonstrates team work to achieve all area/discipline/client demands to ensure consistency of service
- Manages the off-boarding process and ensures placements are closed on Bullhorn and department forecasts are up to date in a timely manner to minimize the Company’s exposure to risk
- Follows up on issues that the reports flag up when appropriate and works with relevant consultant to resolve, for example, contractors whose placements have expired
Experience
- 1-2 years experience managing background check and drug screens
- Strong communication skills
- Strong attention to detail
- Outgoing and confident personality with a proven track record in an administrative or Customer Service Role
- Team player who can also take initiative and work in an autonomous fashion.
- Ability to manage confidential or sensitive information
- Awareness of, adherence to and compliance with appropriate policies and procedures
What you'll get in return:
- Hybrid schedule
- Early release on Fridays
- 22 days PTO
- 10 paid bank holidays
- Closed from Christmas to the New Year for a festive shutdown
- 100% medical benefits covered
