Accounts Receivable Associate

NEST is the pioneer of the Integrated Facilities Management (IFM) industry. Since 1994, we’ve embarked on a journey with our clients to bring true cost savings with industry-leading technology and operational excellence—all while maintaining your brand image. Finding an IFM partner that understands your business is key to the success of any multi-site organization and NEST has the experience to prove it. 

This role is ideal for candidates looking to start their career in this field.

Role Overview

Accounts Receivable Associate position is to be of assistance in performing Accounts Receivable functions such as: invoicing, data input, and generating reports for NEST clients and other departments internally. An Accounts Receivable Associate will be known for their dynamic and pioneering approach and ability to contribute to client relations.

This position is ideal for a self-starter with good interpersonal skills and the ability to work well within a team and as an individual contributor to achieve a high level of productivity. Due to the customized nature of the invoicing process, this position encourages highly detail-oriented behaviors with the use of good time management and communication skills. The position     frequently collaborates with the Operational departments to ensure accurate customer invoicing.

All NEST associates are required to meet expectations for attendance and punctuality, deal honestly and fairly with co- workers, management, and the general public, promote a positive work environment, and to operate efficiently within their roles. Each associate is expected to work to meet or exceed all departmental goals and deadlines and to maintain professional internal and external relationships that meeting company core values, while delivering exceptional customer satisfaction overall.

We’re seeking an Accounts Receivable Associate who demonstrates strong communication skills, attention to detail, the ability to multi-task and prioritize their work, understand financial concepts and be able to work in a high-paced environment.

Role Specifics

More specifically, your key job tasks will be to:

Essential Duties (Primary Responsibilities) include the following:

• Manages/promotes profitability awareness.
• Works well in multi-management team support environment.
• Interact with other departments in a professional manner by proactively establishing and maintaining effective working team relationships.
• Compose correspondences.
• Interact with both internal and external customers – members of the NEST network including associates, ISPs, and clients.
• Maintain client satisfaction by responding to problems quickly through investigation and resolution.
• Analysis of Completed Not Billed Report and processing any billable services that have been completed and are ready for the invoicing process.
• Carry out billing and reporting activities in accordance with assigned deadlines according to the customer’s requirements
• Elimination of short payments and credit memo’s due to submission of accurate invoicing.
• Ensure all paperwork received is entered within the time parameters defined by NEST processes.
• Ensure that backup to the invoices are within customer requirements.
• Maintain knowledge of all rules pertinent to each customer invoice.
• Manages the accounts payable function within the organization’s established policies.
• Reviews invoices for accuracy and completeness.
• Work to meet weekly revenue projections by ensuring that invoices have the proper documentation and are billed through the system.
• Client invoice disputes.
• Invoice status changes.

Success Factors

NEST is a competency-focused organization, and the exemplary candidate for this role will encompass the following core competencies: 

• Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how a job relates to others; uses resources effectively.
• Use of Technology - Demonstrates required skills; adapts to new technologies; uses technology to increase productivity; keeps technical skills up to date.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values.
• Personal Appearance - Dresses appropriately for position; keeps self well groomed.
• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.

All employees must successfully complete a pre-employment skills assessment, a background check and drug screening prior to the start of their employment. 

NEST is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.