What are the responsibilities and job description for the Facility Quality Specialist position at Nestlé USA?
Foods you love. Brands you trust. And a career that empowers you to grow.
At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.
Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.
This position is not eligible for Visa Sponsorship.
POSITION SUMMARY:
The Factory Quality Specialist performs a variety of quality control tests/inspections and/or standard microbiological, chemical, physical or sensory testing and assays on products, materials, components, etc. at various stages of the production process to ensure compliance with quality and reliability standards. Manages finished goods positive release, net contents and sensory program. Records statistical data. Analyzes data and writes summaries to validate or show deviations from existing standards. Recommends modifications to existing, or suggests new, standards, methods and procedures. Works closely with the Quality Team to help identify, solve and prevent problems affecting quality.
PRIMARY RESPONSIBILITIES :
- Supports production in decisions related to quality and food safety
- Audits GMPs, procedures and paperwork on the production floor
- Conducts coaching and training to employees
- Identifies gaps in procedures or processes
- Participates in and/or lead continuous improvement activities such as GSTD
- Attends SHOs, DORs and WORs
- Responsible for changes in procedures and QMS
- Review consumer alerts and direct follow-up of alerts
- Maintain consumer complaint awareness through distribution of top complaints for production lines
- Manages consumer complaint team and follow-up
- Manages Foreign Bodies Task Force
- Daily Review of HACCP documentation on Shop Floor
- Daily Behavior Based Quality and safety observations
- Responsible for follow-up activities driven by CPARs from Internal Audit Team and Third Party Audits- Support traceability exercises
- Members of Internal Audit Team
- Conducts special projects as assigned
- Able to work flexible hours and able to cover off shifts
- Quality system ownership and health
OPERATIONAL TASKS
- SAP responsibilities:
- Finished goods and raw material release, Holding raw and finished products and traceability
Systems
- Responsible for hold product and rework documentation review and disposition along with communication with outside distribution centers.
QUALITY
- Employee shall follow and carry out company policy on all required GMP, quality and food safety requirements and escalate quality or food safety findings or incidents.
- Ensures that a high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated areas.
- Ensures the compliance for FSSC 22000 while driving continuous improvement for Quality metrics/KPI’s in their area of responsibility.
- Supports Improvement initiatives (e.g. complaints, holds) with Factory, and drives improvement projects in DOR.
- Assist, advise and train Operations in attaining the Nestlé quality standards (QMS, MI, etc.).
- Communicates Quality and Food Safety briefs to assigned line operation teams.
- Ensures compliance with all regulatory and Nestlé guidelines pertaining to safety, health, and environmental.
- To be part of the culture change towards behavioral safety improvement.
- Supports key Nestlé Continuous Excellence (NCE) initiatives.
- Other duties as assigned by manager.
REQUIREMENTS AND MINIMUM EDUCATION LEVEL:
- B.S. Degree in Food Science, Microbiology, Chemistry, or other related field OR associates degree with years of experience OR years of experience in lieu of a degree
EXPERIENCE:
- Preferably 2-3 years manufacturing and or laboratory (1-3 years) experience in food industry.
- Knowledge of continuous improvement.
SKILLS:
- Must have good verbal and written communication skills. - Must be able to handle multiple assignments. - Must be precise and accurate, well organized worker.
- Strong attention to detail.
- Must be able to perform in a demanding, fast-paced environment.
- Must have good mathematical (basic statistical skills highly desirable), problem-solving and analytical skills.
- Proficiency with computer systems, personal computers, spreadsheet software (Microsoft Office, etc.) and mainframe system with custom applications preferred.
- Proficiency in SAP systems is preferred.
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It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.
This position is not eligible for Visa Sponsorship.
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