Training Specialist

Foods you love. Brands you trust. And a career that empowers you to grow.

At Nestlé USA, we’re all working towards the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity – and responsibility – to be there for every moment in our consumers’ lives.

Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.

This position is not eligible for Visa Sponsorship.

The Training Specialist will play a crucial part in enhancing our workforce by preparing training materials and creating digital content for our learning management system, POKA. This individual will validate Standard Operating Procedures (SOPs) and deliver comprehensive training to new employees. Also, ensure that our training systems align with internal and external policies, protocols, and regulations, including Safety, Quality, NQMS, HR, OSHA, ISO, NGA, NMA, and Education and Training Pillar Methodology.

Responsibilities:

• Create digital content for our learning management system, POKA, and assist in recording, editing videos, and digitizing the experience for our workers.
• Administer Hands-on Demonstration assessments to verify knowledge transfer and validate that employees can perform their jobs to standard.
• Conduct training audits of department employees to identify training gaps, provide on-the-job training to correct deficiencies, and retest.
• Record trainee progress and audit results using Competency Matrices (Skills Matrix) and Training Matrices.
• Create and teach necessary steps for effective and efficient changeover, startup, and shutdown activities.
• Train employees directly or indirectly (using SMEs) to operate, clean, service, and troubleshoot equipment.
• Prepare training materials (SOPs, One Point Lessons, Hands-on Demonstration Checklists) using Microsoft Office programs.
• Validate training materials (SOPs, One Point Lessons, Hands-on Demonstration Checklists) using subject matter experts, consulting with process engineers, other resources, vendors, and peers, and performing duties, tasks, and steps per instructions.
• Ensure regulatory compliance and adherence to the quality standards outlined in the HACCP plan, QMS, and other quality SOPs.
• Communicate regularly with trainees, leadership team members, and the Training Supervisor/Manager.
• Collaborate with peers and the team to make recommendations on how to improve operations to optimize production with positive contributions to all key plant indicators: safety, quality, cost, and service.
• Conduct Root Cause Analysis using basic problem-solving tools.
• Become proficient in the operational procedures of equipment to be trained.
• Perform Lock Out Tag Out as required.
• Work safely and report any unsafe situations.
  
  

Requirement:

• Associate’s Degree and Train the Trainer Certification preferred
  
  

Skills:

• Proficient in using computers, including navigating systems, recording information, and creating SOPs, One Point Lessons, spreadsheets, and email communications; experience with Microsoft Office is preferred.
• Ability and willingness to deliver training and presentations to groups of up to 15 members.
• Excellent written and verbal communication skills.
• Proactive individual who takes responsibility for equipment, line, coworkers, and the continuous improvement of operations.
• Able to work in a team environment where honest communication, a positive attitude, engagement, and personal accountability are expected.
• Detail-oriented individual who can accurately record and document information.
• Possesses positive conflict management skills.
• Ability to work independently and with minimal supervision.
• Accountable for personal development and improvement.
• Ability to work in a fast-paced environment and handle multiple tasks.
• May require internal and external certification (Train the Trainer, etc.).
• Ability and willingness to operate and support a positive Nestle culture and follow established values.
  
  

job id 338855

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

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