What are the responsibilities and job description for the Sr Customer Development Manager - Walmart position at Nestle Operational Services Worldwide SA?

At Nestl Health Science, we believe that nutrition, science, and wellness must merge, not collide. Here, we embrace the intrinsic connections of these three pillars, harnessing their collective strength to empower healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-related diseases.

At Nestl Health Science, we bring our best for better lives. Our people are challenged to bring fresh, diverse views and make bold moves to empower healthier lives through nutrition. We know brilliant ideas can come from anyone, anywhere. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and forward thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing.

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

The Senior Customer Development Manager is responsible for the functional management, leadership, and execution of all sales related activities for Walmart. The primary responsibilities are to attain / exceed current and long- term sales, distribution and merchandising goals associated with the integrated commercial planning process. The individual will work closely with the internal strategy, category management, finance, and functional support teams to identify and develop business opportunities that will advance our partnership and industry leadership with Walmart. This is a hybrid role and must be based near Bentonville, AR supporting the Walmart account in Boost / CBE.

KEY RESPONSIBILITIES :

List the main results which the job must deliver in order to achieve its purpose.

Deliver sales and distribution goals while managing trade within budget
Manage Trade Investment Management (TIM) : system inputs, trade fund management, sales, and promotional forecasts, etc.
Develop annual business plan and manage Joint Business Planning with Walmart
Understand Walmart's go-to-market strategy and how to position NHS for success
Develop and execute promotional plans aligned with brand and category growth strategies
Identify new opportunities for growth within customer
Maintain clear understanding of customer objectives and collaborate with merchandising team to develop operational plans and measure results.
Develop and manage business relationship with cross functional merchandising team
Gain a deep understanding of current and future needs of the customer
Educate business partners on our products, retail goals, and success measures
Manage the line review process which includes developing and presenting line review presentations that support new item sell-in, shelf positioning, promotions, pricing, etc.
Manage daily business operations with customer : including UPC product / item setup, maintenance, logistics and inventory management.
Understand how to manage trade effectively with a focus on improving ROIs and overall efficiencies
Weekly / Monthly reporting and share-outs, sales analytics, and insights to action; Quarterly Investment Reviews, Quarterly Business Reviews, etc
Understand Customer P&L and key drivers impacting customer profitability
Maintain a high level of industry, category, customer, and consumer knowledge related to our products, services, and goals

EXPERIENCE

8 years of industry experience; 4 years managing national accounts, large regional customers preferred

Experience in HQ roles, sales strategy and / or customer development is preferred

Experience with Walmart, consumer packaged goods, and vitamins & supplements is highly preferred

Prior experience using syndicated data to identify opportunities to improve assortment, optimize pricing and enhance promotional activities that will increase sales and market share for the company (category management and strong analytic skills are beneficial)

Knowledge regarding Project Management, and experience with setting up and managing projects in a complex, fast-moving environment

Bachelor's degree in business or related field highly preferred

PREFERRED SKILLS

Proficient in MS Office Suite (Word, Excel, Power Point, etc.)

High level of organizational skills, good written and oral communication skills

Ability to work independently with a sense of urgency and meet deadlines

Must be able to multi-task and follow-up when responses are needed

Deep understanding of the assigned Customer and how to develop demand creation plans

The ability to think creatively and push beyond the obvious, challenge the status quo and pioneer new opportunities, utilize an entrepreneurial mindset

Problem solver with a solution-oriented mindset

Must be a dynamic leader who can push past obstacles and overcome objections

Understand the value of listening to customers, gaining insights, and moving objectives forward

Must be an articulate communicator who can quickly synthesize data

P&L management and strong financial acumen

Ability to negotiate with business partners

This role requires travel to customer for in-person meetings, HQ meetings and market / store trips

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It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestl. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestl seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestl home.

The Nestl Companies are an equal employment opportunity and affirmative action employer seeking diversity in qualified applicants for employment. All applicants will receive consideration for employment without regard to race, ethnicity, color, gender, gender identity, age, religion, national origin, ancestry, disability, perceived disability, medical condition, genetic information, veteran status, sexual orientation, or any other protected status, as defined by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at accommodations@nestle.com or please dial 711 and provide this number to the operator : 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at https : / / www.nestlejobs.com / privacy

Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers.

KEY RESPONSIBILITIES :

List the main results which the job must deliver in order to achieve its purpose.

Deliver sales and distribution goals while managing trade within budget

Manage Trade Investment Management (TIM) : system inputs, trade fund management, sales, and promotional forecasts, etc.

Develop annual business plan and manage Joint Business Planning with Walmart

Understand Walmart's go-to-market strategy and how to position NHS for success

Develop and execute promotional plans aligned with brand and category growth strategies

Identify new opportunities for growth within customer

Maintain clear understanding of customer objectives and collaborate with merchandising team to develop operational plans and measure results.

Develop and manage business relationship with cross functional merchandising team

Gain a deep understanding of current and future needs of the customer

Educate business partners on our products, retail goals, and success measures

Manage the line review process which includes developing and presenting line review presentations that support new item sell-in, shelf positioning, promotions, pricing, etc.

Manage daily business operations with customer : including UPC product / item setup, maintenance, logistics and inventory management.

Understand how to manage trade effectively with a focus on improving ROIs and overall efficiencies

Weekly / Monthly reporting and share-outs, sales analytics, and insights to action; Quarterly Investment Reviews, Quarterly Business Reviews, etc

Understand Customer P&L and key drivers impacting customer profitability

Maintain a high level of industry, category, customer, and consumer knowledge related to our products, services, and goals