What are the responsibilities and job description for the Atlassian Jira Cloud Administration position at Net2Source Inc.?
Job description
Position : Atlassian Jira Cloud Administration
Location : Plano, TX (Hybrid)
- Collaborate with cross functional teams to gather and scope project requirements
- Act as a problem solver by identifying and implementing solutions to improve workflows and overall team productivity
- Build a playbook to demonstrate the core capabilities of Jira Confluence Slack to business users
- Partner with development and other IT groups to integrate Atlassian tools with Slack and other systems
- Partner with PMO and Service Desk teams to ensure that our Atlassian applications are configured to enhance and align with our business processes
- Administer support and customize Collaboration Technologies including the Atlassian tools Jira JSM Confluence Slack and more in alignment with organizational requirements and based on best practices
- Maintain environments to best practice standards around security groups permissions schema configurations and backups
- Manage user permissions and access in accordance with security policies
- Ensure that the technologies solutions and processes are compliant with the enterprise architecture standards and guideline
- Build and maintain documentation guidelines and standard methodologies for the Atlassian tools and related processes Document configuration changes procedures and processes
- Demonstrate proficiency in writing custom JQL Jira Query Language to facilitate advanced search capabilities
- Integrate Jira projects with Confluence pages to streamline collaboration and documentation processes
Bachelors degree in Computer Science Data Science or related field
Skills
Mandatory Skills : AWS Automation Services, Grafana, Nxlog, PowerBI, Splunk