What are the responsibilities and job description for the CUCM Architect position at Net2Source Inc.?
CUCM Architect
Onsite - Phoenix, AZ
BGV must be cleared to start
Cog Kit
What are the top 3 skills required for this role?
• Cisco Unified Communications Manager (CUCM)
• Genesys
• Networking
Job Description/ Responsibilities
• Design for both Cisco & Genesys to co-exists among Client telephony and Video conferencing platform, added knowledge on utilizing Genesys for Audio/VC capabilities
• Design, implement and maintain Cisco Unified Communications solutions.
• Design, implement and maintain network infrastructure.
• Developed standardized documentation and engineering tools
• Must have hands-on experience managing and administering Cisco Call manager in a fast paced contact center environment.
• Strong technical background managing, maintaining, deploying and troubleshooting Cisco telecommunications systems.
• System administration and end user support experience in Cisco VoIP/UCCE environment.
• Working knowledge of the Microsoft suite of office productivity applications.
• Ability to work collaboratively and partner with various IT staff, business partners, internal clients and vendors.
• Strong analytical problem-solving skills and the ability to work independently.
• Must be able to handle multiple projects and activities and deal with changing priorities.
• Solid verbal, written, and interpersonal communication skills.
