Demo

CUCM Architect

Net2Source Inc.
Phoenix, AZ Other
POSTED ON 3/18/2025
AVAILABLE BEFORE 4/16/2025

CUCM Architect

Onsite - Phoenix, AZ

BGV must be cleared to start

Cog Kit


What are the top 3 skills required for this role?

• Cisco Unified Communications Manager (CUCM)

• Genesys

• Networking


Job Description/ Responsibilities

• Design for both Cisco & Genesys to co-exists among Client telephony and Video conferencing platform, added knowledge on utilizing Genesys for Audio/VC capabilities

• Design, implement and maintain Cisco Unified Communications solutions.

• Design, implement and maintain network infrastructure.

• Developed standardized documentation and engineering tools

• Must have hands-on experience managing and administering Cisco Call manager in a fast paced contact center environment.

• Strong technical background managing, maintaining, deploying and troubleshooting Cisco telecommunications systems.

• System administration and end user support experience in Cisco VoIP/UCCE environment.

• Working knowledge of the Microsoft suite of office productivity applications.

• Ability to work collaboratively and partner with various IT staff, business partners, internal clients and vendors.

• Strong analytical problem-solving skills and the ability to work independently.

• Must be able to handle multiple projects and activities and deal with changing priorities.

• Solid verbal, written, and interpersonal communication skills.

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