What are the responsibilities and job description for the CUCM Architect position at TekWissen ®?
Job Title: CUCM Architect
Job Location: Phoenix, AZ 85003
Job Type: Contract
Duration: 5 Months
Work Type: Onsite
Pay Rate: $70.00-70.00/ Hourly/ W2, $72.00-72.00/ C2C
Overview:
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses.
Job Description:
Responsibilities:
- Design for both Cisco & Genesys to co-exists among Client telephony and Video
- conferencing platform, added knowledge on utilizing Genesys for Audio/VC capabilities
- Design, implement and maintain Cisco Unified Communications solutions.
- Design, implement and maintain network infrastructure.
- Developed standardized documentation and engineering tools
- Must have hands-on experience managing and administering Cisco Call manager in a fast paced contact center environment.
- Strong technical background managing, maintaining, deploying and troubleshooting
- Cisco telecommunications systems.
- System administration and end user support experience in Cisco VoIP/UCCE environment.
- Working knowledge of the Microsoft suite of office productivity applications.
- Ability to work collaboratively and partner with various IT staff, business partners, internal clients and vendors.
- Strong analytical problem-solving skills and the ability to work independently.
- Must be able to handle multiple projects and activities and deal with changing priorities.
- Solid verbal, written, and interpersonal communication skills.
The top 3 skills required for this role:
- Cisco Unified Communications Manager (CUCM)
- Genesys
- Networking
TekWissen® Group is an equal opportunity employer supporting workforce diversity.
Salary : $70