Desktop Support Technician

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500 employees globally, with over 30 locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap – Right Talent – Right Time – Right Place – Right Price and acting as a Career Coach to our consultants.

Role: Desktop support (Entry to mid Level)

Location: NYC, NY

Onsite/Remote: onsite

Hire Type: 6 Months Contract

Job description

• Installation and configure Windows 10/11 on Desktop Laptop

• Configuration of operating system Language packs If any

• Configuration of outlook profile MS Teams and OneDrive

• Install and configure Office application with other Line of Business Applications

• Ensure the user profile data is backed up

• Configure of IE settings network and printer drives Also check group policies are applied

• Configuration of printer

• Hanson experience with Windows and Knowledge in Mac OS environments is added advantage

• Diagnoses and resolving software and hardware incidents including operating systems Windows 10 and across a range of application software on the client machine Office applications Outlook Teams OneDrive etc

• Mobile device management configure outlook teams Microsoft Authenticator etc Android iPhone iPad Surface etc

• Basic knowledge on Office365 services Active Directory and user login methods

• Knowledge on SCCM application push and deployment for workstations

• Walking customers through installing applications and computer peripherals

Regards,

Prashant Singh

Sr. Account Manager - Enterprise Business

Net2Source Inc.

Direct # (201) 285-5087 | Board # (201) 340-8700 Ext. 509 | Fax: (201) 221-8131

Office: 270 Davidson Ave, Suite 704, Somerset, NJ 08873

LinkedIn: https://www.linkedin.com/in/prashant-singh-b1b23526